Operational Readiness Manager, Assistant Vice President

Who We Are Looking For:

State Street Alpha Implementation team is looking for an EMEA Operational Readiness Lead to support our Collection, Configuration & Readiness Practice across the Alpha platform. We’re looking for professionals with experience across front and middle office operating models, business analysis, data management and project management disciplines. 

The primary purpose of this role will be managing, oversight and escalation for the operational readiness outreach team, including co-ordination of communications with third parties and vendor management. The Alpha Operational Readiness Outreach manager partners with SSC Operational Readiness leads on in-scope tasks to ensure that the business teams are operationally ready for the migration of new business onto the State Street platforms. 

Why this role is important to us:

The team you will be joining is a part of State Street AlphaSM. State Street AlphaSM is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.  

Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. 

What you will be responsible for:

As AVP – Operational Readiness Lead, you will 

• Co-ordination / oversight / reporting of third party reachout for onboarding globally for assigned clients 
• Maintain project plan for assigned pillars, including MI to program leads, senior management and clients where relevant 
• Meet regularly with the business teams, workstreams and program analysts to review progress on assigned pillars and associated challenges 
• Track & report the Business Integration Green Light Criteria and Go Live Criteria for Day In the Life, Production Parallel and Go Live 
• Responsibility to host internal / external calls as required per assigned pillars, arranging breakout groups for issues where required 
• Gain an understanding of target operating models 
• Proactively raise risks and issues effectively within the program, drive solutions and effectively communicate options 
• Ensure practice is aligned to programme activities and governance. Leverage the ASIS standards and feedback on changes/improvements 

What We Value:

• Good communication skills, ability to work in virtual teams globally  
• Self-motivated with strong work ethic  
• Ability to form working relationships with Clients, Business Experts, IT and Project Team  
• Detail-oriented and accustomed to working with Clients and Senior Management 
• Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work  
• Displaying our Culture traits and behaviours – Choose to own it, Break through Silos, deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community  

Education & Preferred Qualifications:

• 5+ years relevant experience in financial services, preferably in the asset management sector, including investment operations.
• Project Management / Onboarding experience 
• External client management experience  
• 3rd party engagement or vendor management experience 
• Understanding of outsourced operations, specifically middle office 

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement