Clinical Business Manager, Diabetes (West US Region)

We anticipate the application window for this opening will close on - 24 Oct 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day In The Life

The Clinical Business Manager (CBM) will report to the VP of U.S. Field Sales & Clinical.   A successful CBM will have previous clinical leadership experience and a strong record of performance, accountability, and managerial courage. clinical experience in diabetes space and domain expertise in diabetes technology. The CBM will lead and provide strategic direction for all regional field clinical activities including delivering a 5 star patient training experience, adherence to all quality assurance KPIs, HCP education and development, and internal and external trainer development. The CBM will lead, advise, and execute change management related to clinical transformation initiatives and organizational transformation. The CBM will partner with the Regional Sales Directors and cross functional leaders to create a culture of diversity and equality. The CBM will provide an in-depth understanding of the healthcare provider landscape at the national and regional market levels to influence regional growth strategies. 


This is a field based position that will support our West- US Region. This region covers the; California, Texas, Montana, Colorado, Arizona, New Mexico, Nevada, Utah, Wyoming, Idaho, Washington, Oregon, Alaska, and Hawaii. The expectation is to travel and be in the field about 50% of the time and remote the remaining time. Candidates must reside within the region.

This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

• Partner with the VP of Sales & Clinical and Regional Sales Director(s) to provide strategic and motivational leadership as the clinical business owner for national and regional organizations
• Lead and execute clinical programs and initiatives to optimize resources, drive business results, and improve patient outcomes.
• Use key performance indicators (KPIs) to identify opportunities and set critical clinical objectives for each fiscal period.
• Develop and implement strategies to achieve business goals, focusing on:
• Annual operating plan (AOP)

• Patient Retention

• Training Quality

• Service level agreements (SLAs)
• Net promoter score (NPS)

• Trainer Program Management

• Oversee trainer strategy, quality, compliance, and budget efficiency at both national and regional levels.

• Drive Clinical Transformation To:

• Enhance Patient Experience

• Reduce Hcp Burden

• Develop HCP therapy expertise
• Achieve excellent clinical outcomes
• Annual operating plan (AOP)

• Patient Retention

• Training Quality

• Service level agreements (SLAs)
• Net promoter score (NPS)

• Trainer Program Management

• Enhance Patient Experience

• Reduce Hcp Burden

• Develop HCP therapy expertise
• Achieve excellent clinical outcomes
• Collaborate with commercial teams and manage external trainers to support therapy advocacy and improve patient results.
• Act as a key driver of clinical change initiatives nationally and regionally.
• Maintain up-to-date knowledge of insulin products and emerging technologies, providing clinical updates and serving as a subject matter expert (SME).
• Serve as a liaison and consultant between field, clinical, commercial teams, the Clinical Center of Excellence, and enabling functions.
• Foster relationships with sales leaders to ensure effective information flow on product needs and market conditions.
• Manage expenses within budget to maximize effectiveness and efficiency.
• Participate in conventions and meetings to enhance product awareness and understand market dynamics.
• Work independently while actively promoting Medtronic’s core mission, strategies, policies, and Code of Conduct.
• Must Have: Minimum Requirements  
• Manage expenses within budget to maximize effectiveness and efficiency.
• Participate in conventions and meetings to enhance product awareness and understand market dynamics.
• Work independently while actively promoting Medtronic’s core mission, strategies, policies, and Code of Conduct.
• Must Have: Minimum Requirements  

To be considered for this role, please ensure the minimum requirements are evident on your resume. 

• Bachelor's degree and a minimum of 5 years of relevant work experience (medical device/pharmaceutical/healthcare industry experience in people or program management, project management, field clinical specialist manager, or clinical education/training manager) 

-Or-

• Advanced degree and a minimum of 3 years of relevant experience (medical device/pharmaceutical/healthcare industry experience in people or program management, project management, field clinical specialist manager, or clinical education/training manager).  

Nice To Have

• Ideal candidates will have current clinical licensure (RN, RD, NP, PA, PharmD, or CDCES) 
• Prior experience leading high-performance sales teams in the medical device industry 
• Demonstrated business planning, consulting, and territory financial analysis skills 
• Excellent interpersonal, communication, and negotiation skills  
• Experience in identifying economic drivers to maximize performance 
• Strong data analysis, evaluation, and problem-solving skills 
• Effective understanding of profitability and ability to balance company and customer goals
• Skilled in analyzing diverse and complex problems using data-driven evaluation
• Sound judgment in selecting appropriate methods and techniques within defined policies

Diabetes Business:

The Medtronic Diabetes Business is one of the most exciting, dynamic and challenging spaces in the medical device industry. More than 463 million patients worldwide suffer from diabetes and this is expected to reach close to 600 million in 10 years. The diabetes device industry is unique in that technologies available to monitor and manage diabetes are starting to converge with consumer electronics technology. As such, the decision dynamics are evolving: patients have a stronger voice in therapy choice, care is transitioning away from specialists, and the role of artificial intelligence is elevating care. Medtronic Diabetes is transforming its business to adapt to this change and create meaningful differentiation to drive customer preference and revenue growth. 

Click here to learn more about products. 

Field Roles: Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 75% of the time within assigned territory and may require overnight travel. 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$143,000 - $147,000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.