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Office

Rockhampton, Queensland 4700, Australia

Full Time

Senior Medical Receptionist

Location: Rockhampton

About True

True Relationships & Reproductive Health (True) was established in 1972 and is a profit-for-purpose organisation. Our goal is to achieve substantial, positive social impact by improving reproductive and sexual health and promoting safe and respectful relationships.

True Relationships and Reproductive Health (True) is a leading provider of reproductive and sexual health services to people in Queensland. True offers expert clinical services, education, and counselling across Queensland.

True is a pro-choice organisation and is a profit for purpose public company limited by guarantee.

True is an Equal Employment Opportunity (EEO) employer and values social and cultural diversity.

About The Role

True in Rockhampton are looking for an energetic Senior Medical Receptionist to join the team on a casual basis.

The role of Senior Medical Receptionist at True requires: 

  • Exceptional patient services/experiences to support our clinical team.
  • Strong verbal and written communication
  • Liaising with Clinicians to ensure the clinic’s smooth operation
  • Medicare Batching, Debtors, End of Day Banking
  • Opening and Closing the Clinic
  • Ability to work autonomously and collaboratively

If you are focused on being part of a growing team, have professional phone etiquette and enjoy working in a supportive team, please apply!

To Apply

• Submit a Cover letter, a short response to each of the below selection criteria and your CV, including the names and contact numbers of two referees.

Selection Criteria

Experience in a comparable role doing the following tasks:

- Administrative Requirements

  • 2 years’ experience using Best Practice and Hotdoc
  • Processing Medicare Payments, Batches, Receipts and Rejections
  • Word processing, documentation and publishing.
  • Ability to manage timely and cost-effective administrative support functions across the organisation
  • Demonstrated experience in providing client services

Enquiries

For further information about the position, please email people@true.org.au

Senior Medical Receptionist

Office

Rockhampton, Queensland 4700, Australia

Full Time

October 17, 2025