Laboratory Director

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.  

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

Summary:

We are currently seeking a Laboratory Director to join our Lab Administration team. This full-time role will primarily work on-site (days).  

Purpose of the position: Responsible for the administrative management of clinical laboratory and pathology services at Hennepin Healthcare System (HHS). Accountable for personnel and resource management; budgeting, legal and regulatory compliance and laboratory accreditations.  In conjunction with laboratory medical directors ensures continuous support in HHS laboratory testing menu, utilization, test development and enhancement of patient care.  Partners with Laboratory Medical staff and HHS in laboratory strategic planning, growth and marketing.

Responsibilities:

• Assumes responsibility and leadership for the direction and management of Hennepin Healthcare System (HHS) clinical laboratory inpatient, ambulatory and outreach business services.  Responsible for the performance of duties required as defined by the scope of service
• Plan and implement short and long term goals in conjunction with the laboratory medical staff supporting the organization’s mission and vision
• Maintains and monitors laboratory services compliance in accordance with federal, state, local and accrediting agency standards. Maintains of all necessary reports, documents and records
• Establishes and implements policies and procedures for department/program operations.  Monitors for compliance
• Develop, maintain, evaluate and recommend budget, capital equipment, inventory systems, productivity, technology and cost accounting systems
• Establish and maintain laboratory personnel selection qualifications and staffing levels to meet business needs
• Reviews department performance metrics, affects changes, as needed, to improve services provided and ensure compliance with both HHS guidelines and regulatory requirements, Keeps HHS administration/ medical laboratory staff informed of department/program activities, needs, and problems. Implements solutions or corrections in conjunction with the laboratory medical staff as needed
• Regularly communicates organizational and departmental information to all laboratory and medical staff. Plans, conducts meetings and discussions with both administration and staff to encourage participation in formulating departmental/program policies, promote initiative, solve problems, employee engagement and to interpret new regulations and procedures
• Develops standards of performance, monitors and supervises staff; evaluates performance and initiates or makes recommendations for personnel actions, such as promotions, transfers, salary increases, and disciplinary action
• Ensure student / internship programs are meeting regulatory and organizational expectations and are resourced appropriately
• Manages projects and system maintenance in conjunction with Information Technology the Laboratory Information System, instrument middleware, point of care information system and interfacing connections
• Responsible for the department’s quality performance and ensures that the department delivers quality services in accordance with applicable policies, procedures, and professional standards in conjunction with laboratory medical directors
• Serves as a resource to nursing and departmental managers within and across service lines. Ensures communication of laboratory service changes or updates
• Actively participates in departmental, and organization wide committees as assigned; providing on-going communication to those one represents. Assumes responsibility for organizational assigned HHS policies
• Maintains charging and billing process with in the laboratory system and monitors appropriate charges, compliance standards and billing in organizational system
• Responsible for the laboratory outreach business in contracting, billing and compliance.  Fosters and supports growth, marketing and development of new business and maintaining current business
• Works in conjunction with Laboratory medical leadership to develop and implement strategic growth plans for lab services
• Focuses on leadership development and mentoring for lab management staff and other team members as indicated
• Responsible for the department’s quality performance and ensures that the department delivers quality services in accordance with applicable policies, procedures, and professional standards in conjunction with laboratory medical directors
• Serves as a resource to nursing and departmental managers within and across service lines. Ensures communication of laboratory service changes or updates
• Actively participates in departmental, and organization wide committees as assigned; providing on-going communication to those one represents. Assumes responsibility for organizational assigned HHS policies
• Maintains charging and billing process with in the laboratory system and monitors appropriate charges, compliance standards and billing in organizational system
• Responsible for the laboratory outreach business in contracting, billing and compliance.  Fosters and supports growth, marketing and development of new business and maintaining current business
• Works in conjunction with Laboratory medical leadership to develop and implement strategic growth plans for lab services
• Focuses on leadership development and mentoring for lab management staff and other team members as indicated

Qualifications:

Minimum Qualifications:

• Master's degree in medical technology, business administration, management, or related field  
• Five + years of Laboratory management 

-Or-

• An approved equivalent combination of education and experience

Preferred Qualifications:

• Clinical Laboratory background
• Skilled and experienced in directing a full business unit 
• Ability to effectively allocate resources (i.e. budget and personnel)
• Capable of assisting executives in defining organizational goals, critical issues, and strategic plans
• Experience modeling and upholding organizational norms and values, particularly with regards to health and safety
• Exceptional problem solving and critical thinking when addressing organizational issues
• Demonstrated ability to think strategically and innovatively while supporting company-wide initiatives
• Excellent interpersonal skills and the ability to communicate and negotiate with people at all levels

Knowledge/ Skills/ Abilities:

• Management experience in a high complexity CLIA Clinical Laboratory 

License/Certifications:

•  Medical Technologist (ASCP)/Medical Laboratory Scientist (ASCP)      

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note:  Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
• For a complete list of our benefits, please visit our career site on why you should work for us.