Client Success & Admin Coordinator

• This is a remote position.
• Administrative & Content Coordination Assistant | Remote | GMT Hours | Immediate Start
• Role Name: Virtual Assistant
• Schedule: 40h hours per week; GMT time zone coverage required
• Client Time zone: GMT (United Kingdom)

Client Overview: A dynamic dual-business operation managing both a thriving creative agency and a bustling event venue. This growing company handles diverse client projects while coordinating high-volume venue bookings, creating an exciting environment where no two days are the same. The founder values efficiency and clear communication, offering direct collaboration opportunities in a fast-paced, entrepreneurial setting.

Job Description: You’ll be the organizational backbone that keeps multiple revenue streams running smoothly. This role offers incredible variety – from managing event space inquiries and coordinating creative projects to ensuring seamless communication across all departments. You’ll work directly with the founder and team, making a real impact on business operations while developing skills across venue management, agency coordination, and client relations. Perfect for someone who thrives on variety and wants to grow with an expanding business.

Responsibilities:

• Manage high-volume inbound inquiries for event space bookings across multiple websites and platforms
• Respond to client inquiries with detailed quotes, pricing information, and availability scheduling
• Handle comprehensive administrative tasks including invoice generation and payment follow-up
• Create client briefs, simple documents, and presentations to support agency operations
• Set up and manage project workflows in ClickUp, assigning tasks and ensuring clear deadline communication
• Coordinate social media content management and oversee content creation processes
• Manage freelancer relationships on platforms like Fiverr (create briefs, source talent, review deliverables)
• Maintain organized team communication through Slack and other collaboration tools
• Support financial administration and ensure smooth client onboarding processes

Requirements

• Proven experience in administrative roles with strong customer service skills
• Excellent written communication abilities for professional email correspondence
• Experience with project management tools (ClickUp preferred) and team communication platforms
• Basic understanding of content creation and social media management
• Ability to work independently while managing multiple priorities and deadlines
• GMT timezone availability for consistent business hours alignment
• Bonus if you have experience coordinating with freelancers or external vendors
• It helps if you’re comfortable with financial admin tasks and invoice management

Why Join This Team?:

• Full remote flexibility with consistent GMT hours
• Direct collaboration with founder and core team members
• Diverse role spanning venue management and creative agency support
• Opportunity to make immediate impact on growing business operations
• Exclusive full-time engagement ensuring focused career development
• Modern tech stack including ClickUp and Slack for seamless collaboration

Apply now. Start helping.

• HMO Coverage for eligible locations
• Permanent work-from-home
• Immediate hiring
• Steady freelance job