Technical Program Manager II

Are you passionate about delivering impactful app experiences that delight customers and drive business value? As a Program Manager 2 – Surface App Feature PM, you will play a pivotal role in shaping and executing the vision for the Surface app, ensuring it continues to be a trusted companion for Surface customers worldwide.

This role combines Product Vision Ownership for key feature areas with Technical Program Manager II  (TPM) responsibilities to drive execution in partnership with design, engineering, and cross-functional teams. You will also manage strategic partnerships inside and outside Surface, ensuring alignment and timely delivery of high-quality features.

You’ll work on a diverse set of initiatives—from enabling new customer-facing features to supporting incubation projects that explore the future of Surface experiences. This is an opportunity to influence the Surface ecosystem and deliver features that matter.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Feature Ownership & Execution
• Define and drive the vision and roadmap for assigned app features, ensuring alignment with brand principles, business goals, and customer needs.
• Partner with design and engineering teams to deliver feature investments on time and with high quality.
• Champion the integration of AI-driven insights and capabilities into app features to enhance personalization, automation, and customer value.
• Define and drive the vision and roadmap for assigned app features, ensuring alignment with brand principles, business goals, and customer needs.
• Partner with design and engineering teams to deliver feature investments on time and with high quality.
• Champion the integration of AI-driven insights and capabilities into app features to enhance personalization, automation, and customer value.
• Technical Programme Management
• Lead execution for platform migrations and feature enhancements, ensuring minimal disruption and optimal performance.
• Define clear success metrics and track progress across milestones.
• Leverage AI-powered analytics and predictive modelling to inform prioritization and improve feature performance.
• Cross-Functional Collaboration
• Build strong partnerships with internal teams and external stakeholders to ensure alignment and unblock dependencies.
• Act as the primary liaison for feature-related discussions and decisions.
• Promote a frontier mindset by identifying opportunities to apply emerging technologies and innovative approaches in collaboration with incubation teams.
• Innovation & Incubation Support
• Support exploratory work with incubation teams, contributing to early-stage concept validation and prototyping efforts.
• Drive experimentation with AI and next-generation technologies to accelerate concept-to-market cycles.
• Lead execution for platform migrations and feature enhancements, ensuring minimal disruption and optimal performance.
• Define clear success metrics and track progress across milestones.
• Leverage AI-powered analytics and predictive modelling to inform prioritization and improve feature performance.
• Build strong partnerships with internal teams and external stakeholders to ensure alignment and unblock dependencies.
• Act as the primary liaison for feature-related discussions and decisions.
• Promote a frontier mindset by identifying opportunities to apply emerging technologies and innovative approaches in collaboration with incubation teams.
• Support exploratory work with incubation teams, contributing to early-stage concept validation and prototyping efforts.
• Drive experimentation with AI and next-generation technologies to accelerate concept-to-market cycles.

Qualifications

Required Qualifications:

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development  
• OR equivalent experience. 
• 1+ year(s) of experience managing cross-functional and/or cross-team projects.
• OR equivalent experience. 
• Proven ability to manage end-to-end feature lifecycle, from ideation to launch.
• Solid technical understanding of app development frameworks and platform migration
• Solid knowledge of AI technologies and their application in product experiences.
• Excellent communication and stakeholder management skills.
• Experience working in cross-functional, global teams.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

Preferred Qualifications:

• 5+ years of experience in program management or product management, with a focus on app or software feature delivery.
• Familiarity with Surface devices and the Surface app ecosystem.
• Experience with telemetry, feedback systems, and customer engagement workflows.
• Exposure to innovation or incubation programmes.
• Solid analytical skills and ability to define success metrics.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. 
 
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