Business Development Representative III

Title: Strategic Accounts Executive

Responsibilities

• Primarily responsible for the account management of accounts considered to be “Strategic” to the success of Nor1
• Develop and maintain trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis 
• Liaise between the customer and internal teams
• Act as spokesperson and point of contact with key account staff while managing and developing corporate and property relationships 
• Become an expert on assigned accounts – understanding brand differentiators, loyalty program, operating systems and brand strategies
• Identify revenue opportunities within each account (i.e. Product, Exposure Channel, Region, etc.), and quantify the revenue potential
• Analyze reporting of revenue production and performance statistics, identifying root problems and plans for resolution
• Develop, plan, monitor, train and manage all brand initiatives (internal and external)
• Identify “best practices, solutions and automation processes” that would enable Nor1 to scale the Nor1 platform across all accounts
• Perform research and author account plans with goals and action steps for each account, giving consideration to regional and product differences 
• Plan and execute monthly/quarterly update meetings and year end performance reviews for each account
• Communicate and collaborate regularly with the broader Nor1 team to ensure appropriate account handling and hotel solicitation
• Perform various other activities that enhance the effectiveness of the Business Development Team

Specific Job Knowledge, Skill and Ability

• Proven and successful business track record
• Strong analytical skills
• Ability to build relationships, navigate and penetrate companies’ enterprises at multiple levels 
• Experience in managing teams working cross-functionally within an organization
• Excellent oral and written communication skills 
• Customer oriented with a focus on the voice of the customer
• Demonstrated expert proficiency in Microsoft Office
• Experience analyzing data in a Business Intelligence tool (i.e. Cognos, Power BI, SAS, etc.)
• Experience working with a CRM tool (i.e. Oracle Sales Cloud, Salesforce, Sugar, Delphi, etc)
• Attentive to details
• Able to prioritize and multi-task to meet deadlines

Required Qualifications:

• Bachelor’s degree in Business, Sales, Analytics or related field
• 5+ years experience in the hospitality and travel industry (Revenue Management and Front Office a plus)
• Must demonstrate excellent communication skills including a comfort level with speaking in small and large public and social gatherings 
• Excellent in creative writing and oral communication 
• Analytical, critical thinker with an entrepreneurial spirit
• Ability to effectively manage and motivate teams individually and through others
• Ability to travel with minimal notice 

Preferred Qualifications:

• Prior experience from a 3rd party vendor in the hospitality industry
• Local to the greater Chicagoland area
• Experience with Nor1’s suite of products 

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $90,100 to $147,600 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60/40 - 70/30.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

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