IT System Administrator

Description

From the very beginning, Champion has been 100% focused on medical seating. We pride ourselves in being at the forefront of the industry to provide our customers with innovative, clinically effective solutions that improve performance for both patients and caregivers. We continue to set the standard for medical seating, and partner with healthcare organizations to support the industry’s transformation into an all-inclusive, human-centric experience. 

We are seeking an experienced and highly skilled IT Systems Administrator supporting Microsoft and Dynamics D365 F&O environment. The successful candidate will play a key role in administering, configuring, and supporting our IT infrastructure while ensuring optimal performance of our D365 environment. The role will involve working closely with cross-functional teams to support our organization's digital transformation initiatives.

Key Responsibilities:

• Administration & Support:
• Manage, configure, and support IT systems and Server environment.
• Perform routine system monitoring, ensuring the availability and performance of the network system.
• Provide troubleshooting and resolution for technical issues, including user access, integration issues, and system performance.
• Regularly update and patch D365 and other systems to ensure security and functionality.
• System Configuration & Customization:
• Assist in the setup and configuration of D365 modules (e.g., Finance, Supply Chain, Sales, Customer Service, etc.) to meet business requirements.
• Implement system customizations, workflows, and automation within the system.
• User Support & Training:
• Provide end-user support, troubleshooting system issues, and offering solutions to improve user experience.
• Collaborate with internal teams to provide training and guidance to users on D365 functionalities and best practices.
• Security & Data Integrity:
• Administer user roles and permissions within D365 to ensure data security and compliance.
• Monitor system backups, conduct regular audits, and ensure data integrity in D365 environments.
• System Integrations:
• Work with developers and business teams to design and implement integrations between D365 and other internal/external  systems.
• Manage data migration tasks and ensure smooth data flow between systems.
• Documentation & Reporting:
• Document system configurations, customizations, and changes to maintain a clear record for future reference.
• Prepare and deliver periodic reports on system performance, usage, and key metrics.
• Continuous Improvement:
• Stay current with the latest features, updates, and best practices.
• Identify opportunities for system improvements and recommend solutions to enhance efficiency and functionality.
• Manage, configure, and support IT systems and Server environment.
• Perform routine system monitoring, ensuring the availability and performance of the network system.
• Provide troubleshooting and resolution for technical issues, including user access, integration issues, and system performance.
• Regularly update and patch D365 and other systems to ensure security and functionality.
• Assist in the setup and configuration of D365 modules (e.g., Finance, Supply Chain, Sales, Customer Service, etc.) to meet business requirements.
• Implement system customizations, workflows, and automation within the system.
• Provide end-user support, troubleshooting system issues, and offering solutions to improve user experience.
• Collaborate with internal teams to provide training and guidance to users on D365 functionalities and best practices.
• Administer user roles and permissions within D365 to ensure data security and compliance.
• Monitor system backups, conduct regular audits, and ensure data integrity in D365 environments.
• Work with developers and business teams to design and implement integrations between D365 and other internal/external  systems.
• Manage data migration tasks and ensure smooth data flow between systems.
• Document system configurations, customizations, and changes to maintain a clear record for future reference.
• Prepare and deliver periodic reports on system performance, usage, and key metrics.
• Stay current with the latest features, updates, and best practices.
• Identify opportunities for system improvements and recommend solutions to enhance efficiency and functionality.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 3–5 years of experience in system administration or IT infrastructure management.• Proven experience with Windows Server and virtualization.
• Proven experience in IT systems administration, preferably with a focus on Microsoft Dynamics 365 F&O.
• Strong knowledge of D365 modules (Finance, Operations, Sales, Customer Service, etc.).
• Experience with Microsoft Power Platform (PowerApps, Power Automate, Power BI) is a plus.
• Familiarity with system integrations (Azure services, and other third-party systems).
• Proficient in managing Active Directory, Windows Server, SQL Server, and other enterprise technologies.

Technical Skills:

• Operating Systems: Windows Server.
• Networking: TCP/IP, VLANs, VPNs, routing, firewalls
• Security: Patch management, antivirus, and SIEM tools
• Automation: PowerShell.
• Cloud Platforms: Azure environment.
• Backup & Recovery: Datto, Data recovery, or equivalent tools

Soft Skills:

• Strong analytical and troubleshooting skills.
• Excellent communication and documentation abilities.
• Ability to prioritize and handle multiple tasks efficiently.
• Collaborative mindset with a focus on continuous improvement.

Preferred Certifications:

• CompTIA Security+, Network+, or Server+ • Microsoft Certified: Azure Administrator Associate • AWS Certified Sys Ops Administrator Work Environment
• on-site position with some flexibility. • May require on-call availability for critical incidents or maintenance windows.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.