Senior Analyst

As a team member in the Account Management Support, you will play a key role in building and maintaining strong relationships with stakeholders, understanding client needs, identify opportunities for additional services, and ensure successful delivery. Your responsibilities will include:

•Serving as the primary point of contact to stakeholders for designated Accounts / Sectors / Priority area •Monitoring account performance to develop insights for stakeholders •Acting as trusted advisor to stakeholders and offering insights to enable them achieve their account / sector plans •Collaborating with cross-functional teams, including Research, CRM, Sales Insights to ensure alignment on account / sector objectives and need •Actively contributing to client service team meetings •Contributing to the development of account management best practices, processes, and tools to enhance efficiency and effectiveness •Work closely with the program lead/peer group to ensure consistency and quality of support provided to accounts / sectors •Providing support for invoicing and client onboarding processes, serving as a point of contact for engagement team inquiries related to contractual support •Fostering knowledge sharing through training programs, and peer to peer coaching

Able to run self-reviews on the deliverables and seek help of senior team members in preparing SOPs and quality checklists