Learning Management Systems Administrator

Reports To:

Director, Enterprise Applications

Position Status:

Ft - Full-Time

Empower Online Learning as a Learning Management System (LMS) Administrator at CWI! 

Are you a tech-savvy problem solver passionate about enhancing digital learning experiences? The College of Western Idaho (CWI) is seeking a Learning Management System (LMS) Administrator to lead the daily operations, maintenance, and support of the Instructure Canvas platform—ensuring seamless access, performance, and innovation across our academic community. 

Why Join Cwi?

At CWI, we’re committed to delivering accessible, high-quality education through cutting-edge technology. As LMS Administrator, you’ll collaborate across departments, support faculty and students, and help shape the future of online learning in a dynamic, mission-driven environment. 

Benefits:

CWI offers one of the most affordable and comprehensive benefits packages in higher education, including: 

• Premium Healthcare Plans

• 11%+ employer retirement contributions 

• Tuition Discounts

• Generous Personal Leave

• Professional Development Opportunities

Technology Leadership With Purpose:

• Administer and support the Canvas LMS and integrated academic technologies 
• Provide technical support and troubleshooting for faculty, staff, and students 
• Collaborate with IT, Instructional Design, HR, and Online Learning teams to enhance system functionality 
• Serve as the primary technical liaison with Canvas and third-party vendors 
• Manage course creation, enrollment, and user roles within the LMS 
• Monitor system performance and ensure high availability and reliability 
• Install and configure updates, LTI integrations, and software components 
• Develop policies, procedures, and strategic plans for LMS use 
• Create user documentation, tutorials, and technical guides to support adoption 
• System Administration & Support 
• Collaborate with IT, Instructional Design, HR, and Online Learning teams to enhance system functionality 
• Serve as the primary technical liaison with Canvas and third-party vendors 
• Manage course creation, enrollment, and user roles within the LMS 
• Monitor system performance and ensure high availability and reliability 
• Install and configure updates, LTI integrations, and software components 
• Develop policies, procedures, and strategic plans for LMS use 
• Create user documentation, tutorials, and technical guides to support adoption 
• System Administration & Support 

Collaborative & Impactful Work:

Strategic System Management:

Key Responsibilities:

• Oversee daily LMS operations and user support 
• Troubleshoot technical issues and manage integrations 

Collaboration & Planning

• Work cross-functionally to align LMS with institutional goals 
• Contribute to strategic planning and infrastructure growth 

Documentation & Compliance

• Maintain user guides and system documentation 
• Ensure compliance with accessibility, privacy, and IT policies 

What We’Re Looking For:

• Bachelor’s degree in Instructional Technology, Information Systems, Education, or related field (or equivalent experience) 
• Minimum 5 years of LMS administration experience (Canvas, Brightspace, Blackboard, Moodle) 
• Experience with LTI integrations, directory services, HTML, and SIS platforms (e.g., Ellucian Colleague or Banner) 
• Strong problem-solving and analytical skills 
• Excellent communication and project management abilities 
• Proficiency in Microsoft Office and educational technologies 
• Ability to manage multiple projects and meet deadlines 
• Commitment to user support, collaboration, and confidentiality 

Additional Instructions For Applicants:

Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week, eligibility for remote work is determined on a case-by-case basis at the hiring manager's discretion. All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.