Senior Property Manager (Multifamily, Conventional)
Bradley Company.com
Office
South Bend, IN
Full Time
Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi-family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio.
Bradley Company actively invests in our professionals and their growth. We are guided by our core values: entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives.
Overview
The Senior Property Manager (Conventional, Multifamily) oversees the operational and financial performance of a portfolio of conventional, market-rate properties. This role supports properties in various stages—lease-up, stabilization, and long-term operations—to ensure strong performance, resident satisfaction, and compliance. Working closely with the Regional Property Manager, the Senior Property Manager provides leadership, mentorship, and oversight to Property Managers and on-site teams to achieve ownership and company objectives.
Location: This role supports properties within Bradley Company’s Northern Indiana portfolio and serves as the Property Manager for one assigned asset
Reports To: Regional Property Manager
Key Responsibilities
Portfolio & Financial Oversight
- Oversee a portfolio of multifamily properties, ensuring each asset meets ownership and company objectives
- Develop, monitor, and manage operating budgets, forecasts, and financial reporting
- Analyze property performance and identify strategies to maximize NOI, control expenses, and optimize asset value
- Oversee rent collection, delinquencies, and vendor and contract management
- Support the Regional Property Manager with portfolio transitions, acquisitions, and ownership reporting
- Champion the use of property management technology and process improvements to increase efficiency, reporting accuracy, and overall portfolio performance
Property Operations & Portfolio Management
- Ensure day-to-day property operations meet company standards and comply with all housing regulations, including Fair Housing and landlord/tenant laws
- Support and oversee leasing, marketing, and retention strategies to achieve occupancy, revenue, and resident satisfaction goals across assigned communities
- Support properties in lease-up or stabilization phases, providing guidance on pre-leasing plans, staffing, and operational readiness
- Conduct property inspections and ensure curb appeal, maintenance, and safety standards are consistently met
- Collaborate with marketing and maintenance teams to enhance resident experience and community engagement
- Promote a positive living environment through resident programs, satisfaction surveys, and events that drive retention and community connection
- Assist in the preparation of annual business plans and property operating strategies in collaboration with ownership
Compliance, Maintenance & Risk Management
- Ensure compliance with all applicable laws, codes, and internal policies
- Coordinate preventative maintenance programs, vendor performance, and capital improvement projects
- Oversee completion of inspections, compliance reviews, and resident file audits
- Respond to incidents, emergencies, and risk-related issues in accordance with company protocols
- Partner with internal departments to ensure environmental, safety, and regulatory standards are upheld
Mentorship & Team Development:
- Mentor and develop Property Managers and on-site teams through training, coaching, and mentorship
- Foster a culture of accountability, teamwork, and operational excellence across the portfolio
- Assist in recruiting, onboarding, and succession planning within the Multifamily division
- Collaborate with the Regional Property Manager and HR to identify development opportunities and drive employee engagement
Qualifications
Education & Experience
- High school diploma or GED required; Bachelor’s degree in property management, business, real estate, or related field preferred
- 5+ years of progressive multifamily property management experience, 2+ years in a supervisory or portfolio role preferred
- Demonstrated success with market-rate and conventional properties required; mixed-use or affordable experience a plus
- Multifamily designations such as NALP, HCCP, ARM, or CAM are a plus
Skills & Competencies
- Customer service oriented with a proactive, problem-solving mindset
- Strong financial acumen with ability to analyze and present complex property and portfolio data
- High attention to detail and strong organizational abilities with the capacity to manage multiple priorities
- Excellent interpersonal and communication skills to effectively engage residents, clients, vendors, and internal teams
- Strategic thinker with the ability to anticipate client needs and deliver proactive solutions
- Proficiency in property management systems (Yardi) and Microsoft Office Suite
- Valid driver’s license with ability to travel between properties as required
Why Join Our Team?
At Bradley Company, our people are the heart of what we do. As a Senior Property Manager in our Multifamily division, you’ll play a key role in mentoring and training property teams, supporting portfolio performance, and creating exceptional experiences for residents and clients. We believe in empowering our leaders to make an impact — within their teams, their communities, and their own careers. You’ll join a collaborative, supportive environment where your ideas are valued, your growth is encouraged, and your work truly makes a difference.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Please note, this list of essential functions is not exhaustive and may be supplemented as necessary.
Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.