Billing Technician II

Are you a skilled billing professional who takes pride in accuracy, efficiency, and teamwork? PCHC is looking for a Billing Technician II to join our growing team! In this key role, you’ll collaborate across clinics to ensure timely and accurate charge processing and batching, while also serving as a mentor and resource for fellow billing staff. You’ll use your physician billing experience to strengthen revenue cycle processes and support PCHC’s mission to deliver excellent care to every patient, every time. Sound like a great fit? Apply today!

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg

Schedule: Full-Time, Monday-Friday, 8:30am-5:00pm EST (Remote position. Candidate must be eligible per PCHC's Telecommuting Policy.)

Highlights Of The Position:

• Provides excellent customer service to our patients, staff, and external customers by demonstrating respect, empathy, and proficiency in the billing field. 
• Efficiently processes assigned facility charges, ensuring accuracy based on payer and coding guidelines. Batches all claims for assigned facilities and files secondary claims to the proper payer.
• Follows up on all outstanding non-rejected claims according to status matrix guidelines.
• Serves patients telephonically for matters pertaining to billing. Resolves patient questions and/or researches claims and reports back to patient in a timely manner.
• Works with patients to negotiates payment plans for balances as appropriate, while treating them with kindness and dignity. Consistently works towards goal of outstanding A/R reduction.
• Serves as a mentor and lead contact for the Billing Team, providing support, and payer-specific training.
• Supports clinics by answering billing-related questions, providing training and education specific to revenue cycle as needed.
• Engages and supports patients to ensure they feel heard, respected, and involved in their care and experience. Strategizes with teams to improve the patient experience and billing processes.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! 

Education And Experience:

• High school diploma or equivalent educational certification required.
• Certified Professional Coder (AAPC) or Certified Coding Specialist (AHIMA) preferred.
• Minimum of 2 years of physician billing experience in a health care organization required.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

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