Key Account Manager

Company Description

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Are you a strategic relationship builder with a passion for driving commercial growth?

We are looking for a Key Account Manager to take ownership of our most strategic restaurant partners. In this role, you will be a key driver of growth. You'll use your sales expertise to:

• Deepen existing partnerships and uncover new upsell opportunities to drive growth.
• Negotiate high-impact campaigns and deals.

Ensure operational excellence

• Ensure our partners see tangible value in every collaboration with foodora.

This is a role for someone who is results-oriented and thrives on turning insights into tangible commercial success. If you're a sales-driven professional who loves building strong relationships, we want to hear from you.

Your Mission

• Own the Relationship: Cultivate and grow long-term relationships with key restaurant chains across Finland.
• Drive Commercial Growth: Lead negotiations for high impact campaigns and other investment opportunities.
• Analyze, Strategize, and Execute: Leverage partner data to identify growth levers, then transform those insights into a clear, executable sales plan and winning presentation
• Ensure Operational Excellence:  Analyze KPIs and data to pinpoint inefficiencies, track progress, and ensure campaigns and vendor operations are driving effective growth
• Collaborate for Success: Work closely with internal teams (Operations, Marketing, Analytics, and Finance) to ensure your partners are satisfied and profitable.

We are looking for a candidate who is a natural doer and problem-solver, someone who thrives in a fast-paced environment and takes full ownership of their numbers and relationships. Your ability to communicate, influence, and deliver results will be key to your success.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–5 years of experience in Key Account Management. FMCG, retail, or a food-related sector is a strong plus.
• A proven track record of driving sales growth and successfully managing commercial partnerships.
• Strong business acumen, with the ability to understand a client’s business needs and align our services to their goals
• A proactive problem-solver who can anticipate client challenges and be hands on developing solutions before they become issues.
• Proficiency in Google Sheets and Slides, with an aptitude for quickly mastering new software and platforms
• Fluency in both English and Finnish.

Additional Information

We move quickly to find the right people! Our process includes:

• 📞 Telephone Interview: Let's cover the basics.
• 🤝 First Interview: Time to get to know each other better.
• 💼 Case Interview: Show us your magic and your skills.
• ✔️ Reference & Background Check: The final step before you become a part of our team!

What We Offer: Benefits, Growth, and Flexibility

Join one of the most dynamic and fast-paced companies in the Finnish tech and food delivery scene! You'll be doing work that is visible (and tasty!).

Compensation & Wellbeing

• Competitive salary based on your experience and skills.
• Extensive occupational healthcare with a focus on mental wellbeing.
• Comprehensive Insurance Package: We cover your well-being with health insurance, leisure-time accident insurance, and travel insurance.
• Epassi benefit (covering lunch, sport, culture, and commuting).
• Massage benefit.
• Employee discount on our app, enjoy your favorite food affordably!

Flexibility & Culture

• Hybrid Work Model: Our team gets together at the office twice a week; the rest of the time, you’re free to work from wherever you feel most productive.
• Opportunity for growth and development within our flat and collaborative organizational structure. You get to make an impact quickly!