Senior Product Manager (Marketplace)

MoneySmart Group is the leading personal financial portal in Southeast Asia, dedicated to assisting consumers in comparing loans, insurance, and credit cards. Established in 2009, MoneySmart's mission is to empower consumers to make informed financial decisions.

Mission

Own high-impact Marketplace problem areas end-to-end across desktop, mobile, and app - applying modern product practices in research, documentation, analysis, and design to build valuable, usable, and feasible products. Partner with cross-functional teams to design, build, and launch world-class solutions, while distilling, documenting, and championing MoneySmart’s product vision, and driving execution in an agile environment using best-in-class approaches to product planning, customer discovery, and product development.

Responsibilities

• Lead Ideation → Launch → Iteration: Improve revenue and user experience by prioritizing problems, scoping lean bets, and learning fast
• Product Lifecycle Ownership: Identify user needs, shape compelling business cases, and deliver solutions that balance desirability, viability, and feasibility
• Planning & Roadmapping: Support annual planning themes; lead quarterly planning; build roadmaps that balance business outcomes with customer experience priorities
• Market & Customer Insight: Conduct market and competitor analysis; gain deep customer understanding; identify gaps and generate ideas that grow market share and drive growth
• Customer Proximity: Maintain ongoing contact via social channels, sales feedback, events, and interviews to continuously improve the product
• Data & Experimentation: Write and interpret queries (SQL preferred), define metric trees, design A/B tests, and run instrumented launches; use automation and lightweight AI where appropriate to accelerate analysis and synthesis
• Documentation & Communication: Draft initiative docs/PRDs and maintain decision logs; communicate priorities and progress clearly to senior stakeholders
• Design Partnership: Collaborate with Design on flows, UX writing, and usability testing; use modern tools (including AI where it adds value) to explore variants without sacrificing craft
• Operational: Keep an ordered backlog, uphold definitions of ready/done; run consistent ceremonies and land milestones predictably

Competencies

• Modern Product Craft: Demonstrates proficiency in contemporary product management methodologies, encompassing strategic planning, in-depth customer and product discovery, efficient development processes, and rapid, effective execution
• Analytical Rigor & Business Acumen: Possesses strong capabilities in framing complex problems, designing relevant Key Performance Indicators (KPIs), and making high-quality, data-driven decisions that align with business objectives
• Project/Program Management: Exhibits excellent organizational skills and consistent follow-through across multiple concurrent workstreams, ensuring projects are managed effectively from inception to completion
• Stakeholder Influence: Communicates with clarity and confidence when interacting with senior leaders and partners, effectively influencing decisions and fostering collaborative relationships
• Creativity & Commercial Mindset: Approaches challenges with an innovative yet pragmatic perspective, showing a passion for rigorous testing and a commitment to delivering world-class customer experiences (CX) that drive commercial success
• Communication & Product Writing: Possesses strong verbal and written communication skills, capable of producing crisp, clear, and concise documentation that effectively conveys complex product information
• Pragmatic AI & Tooling: Comfortable with and adept at applying new tools, including AI, to accelerate research, drafting, and analysis, always ensuring judicious use with robust quality controls

Requirements

• 5-8 years of Product Management experience
• Deep knowledge of web standards in design and usability
• Understanding of the SEA online/mobile financial product comparison market and competitive landscape
• Expert in Scrum/agile and core product tools (Jira, Confluence, etc.)
• Prior knowledge of SQL and experience with data visualization tools is a plus
• Experience with loyalty programs and customer engagement platforms is advantageous

Moneysmart culture values and tenets

The traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart. We also expect all our people to uphold the following company values:

• Play to win as a team
• Solve for the customer
• Embrace a personal growth mindset
• Own it openly
• Challenge the status quo and deliver outcomes

MoneySmart Group is an equal opportunity employer. Please include only relevant details and avoid unnecessary information (e.g., photos, age) in your job application to assist us in ensuring that the interview process is devoid of bias.