Regional Client Director - TMT - North America

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
 
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
 
From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

We are seeking a dynamic and experienced Regional Client Director to drive client revenue and margin growth across existing accounts in the TMT sector across North America. The successful candidate will own client P&L, shape industry strategy, and lead a team of Client Partners to achieve performance targets and career growth.

Key Responsibilities:

• Drive client revenue and margin growth to meet portfolio targets.
• Own client P&L, sign off deal margins, and ensure profitable delivery.
• Shape industry strategy with MD and GBDD; align GTM plans to client portfolio needs.
• Develop and lead Client Partner team with clear performance targets and career pathways.
• Act as senior escalation point for client delivery, commercial, or service issues.
• Foster a culture of continuous improvement, accountability, and inclusive leadership.

Qualifications

• Bachelor’s degree, relevant professional qualification, and possibly a postgraduate qualification such as an MSc, MBA, or other appropriate business, engineering, scientific, or industry qualification.
• Minimum of 10-15 years of professional experience in client management or a similar senior leadership role.
• Proven track record of driving significant revenue and margin growth within a diverse portfolio.
• Extensive experience in developing and executing client strategies that drive business growth and enhance client satisfaction.
• Demonstrated success in managing account P&L and achieving financial targets.
• Experience in leading and mentoring high-performing teams.
• Strong background in client engagement and building senior-level client relationships.

Additional Requirements:

• Travel is an integral part of a this role and the individual will need to travel locally, within country, and internationally as needed to perform the role (they should have a valid passport/driving license and be prepared to travel during working hours as needed by the company).
• Work-related tradeshows or live events may require the individual to occasionally lift 25 pounds.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, culture and inclusion programmes, events and celebrations.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary. 
• Ability to go into corporate or client offices to work onsite, as necessary. 
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. 
• Ability to bend, kneel, crouch, and reach overhead, as necessary. 
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. 
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. 
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. 
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.   

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options  
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)  
• Employer Paid Life Insurance and AD&D Coverages  
• Health Savings account paired with our low-cost High Deductible Medical Plan  
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest   

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.