ITS Maintenance Supervisor

Eland Engineering, a GAI Company is seeking a ITS Maintenance Supervisor. The ITS Maintenance Supervisor shall be responsible for all work necessary to provide for general management, oversight, quality control, and administration of all ITS Maintenance activities and support personnel. The ITS Maintenance Supervisor shall ensure that the ITS Maintenance requirements of the Contract are met on a daily basis at all times. The ITS Maintenance Supervisor shall be responsible for ensuring that the ITS maintenance activities are in accordance with this Contract, Standard Operating Procedure (SOP), protocols, and policies.

The responsibilities include, but are not limited to, the following:

• Provide technical oversight of ITS Maintenance work performed under this Contract;
• Provide oversight of field technicians;
• Provide oversight to MIMS tickets responses and coordination with RTMC Operations/IT staff for ITS failures;
• Follow direction set by the Department’s Project Manager (and/or his Designee);
• Provide oversight of diagnostic reports, final repair reports, progress reports and other technical submittals;
• Provide oversight of utility coordination and locating activities;
• Provide oversight of MOT activities;
• Perform project-related assignments to include the planning, organizing, and developing of maintenance tasks as assigned by the Department;
• Dispatch field and/or office staff for repairs;
• Provide oversight of preventive maintenance, minor and major repairs;
• Recommend ITS equipment specifications and assist the Contractor’s Project Manager in developing operating procedures;
• Verify proper device and system operation;
• Conduct inspections and schedule periodic preventive maintenance;
• Monitor ITS device operations;
• Provide oversight to the use of ITS software, both proprietary and non-proprietary;
• Requisition tools, spare parts, equipment, and supplies required for maintenance operations;
• Train assigned staff in proper work methods and techniques and in the set up and use of equipment; 
• Track devices, inventory, and tasks assigned, and provide monthly updates, status of work, and cost summaries;
• Participate in recurring contract meetings and other meetings as requested by the Department’s Project Manager (and/or his Designee);
• Coordinate activities of workers repairing, upgrading, modifying, or installing equipment or systems in order to improve existing equipment;
• Interact with the Department’s staff, equipment manufacturers, and consultants to review issues pertaining to equipment or systems performance and status;
• Attend meetings as directed by the Department to ongoing phase(s) of ITS construction meeting, utility coordination meeting, and others as directed; and
• Perform other tasks as assigned by the Department.

Knowledge, Skills, and Abilities

The ITS Maintenance Supervisor shall have a college degree in a related field such as engineering and/or construction, and/or 5 years of hands-on experience in related ITS Maintenance.

The ITS Maintenance Supervisor shall possess but not limited to, the following qualifications:

• Understanding of ITS, construction and maintenance principles;
• Good leadership and interpersonal skills;
• Have an excellent understanding of key management concepts;
• Ability to clearly communicate technical information in layman’s terms;
• Ability to be on-call 24 hours/day;
• Create project schedules using Microsoft Windows applications;
• Create project related presentations using Microsoft PowerPoint application;
• Provide presentations to the Department’s staff and others, when requested by the Department;
• Skill in the use of all Windows operating system;
• Ability to write technical reports and correspondence;
• Certified in FDOT Advanced Maintenance of Traffic (MOT);
• Obtain ITSFM maintainer-level training within 1 month of Contract Start Date;
• Ability to coordinate real time activities and priorities;
• Direct experience with the day-to-day operations of an ITS maintenance program;
• Knowledge and ability to create and document procedures for timely completion of preventive maintenance activities; and
• Knowledge and ability to evaluate the performance of equipment and systems, and make recommendations.