Key Account Manager - Service

Company Description

Konecranes is a global leader in material handling solutions, serving a diverse range of industries including manufacturing, process industries, shipyards, ports, and terminals. We are currently seeking a Key Account Manager – Service to join our dynamic team in Perth, WA.

Reporting to the Pacific Sales Manager – Service, this role is pivotal in driving strategic growth, strengthening client relationships, and promoting our industrial service and equipment solutions across the Pacific region.

Job Description

• Develop and maintain strong relationships with major accounts
• Identify and pursue new business opportunities across service, equipment, and modernisation offerings
• Collaborate with cross-functional teams to ensure exceptional service delivery
• Manage forecasts, reporting, and CRM-based sales activities
• Serve as the primary contact for project-based sales execution

About You

• Demonstrate strong problem-solving and relationship-building skills
• Communicate effectively, both verbally and in writing
• Thrive in collaborative environments and take initiative
• Possess excellent organisational and multitasking abilities
• Value safety, compliance, and quality in every customer interaction
• Proven ability to build long-term client relationships and identify growth opportunities
• Proficiency in CRM systems and project-based account management
• Strong commercial acumen with negotiation and closing skills
• Valid driver’s licence (essential for client site visits)
• Desirable: Knowledge of overhead cranes, hoists, or relevant Australian Standards
• Thrive in collaborative environments and take initiative
• Possess excellent organisational and multitasking abilities
• Value safety, compliance, and quality in every customer interaction
• Proven ability to build long-term client relationships and identify growth opportunities
• Proficiency in CRM systems and project-based account management
• Strong commercial acumen with negotiation and closing skills
• Valid driver’s licence (essential for client site visits)
• Desirable: Knowledge of overhead cranes, hoists, or relevant Australian Standards

Qualifications

• Minimum 5 years’ experience in service-related sales (industrial or technical field preferred)

Additional Information

What We Offer

• Competitive base salary, commensurate with experience
• Access to the Employee Share Scheme
• Supportive team environment and professional development opportunities
• Exclusive discounts and rewards via the MyKonecranes Rewards program
• Local training and career growth support

Why Join Konecranes?

• Represent a globally respected brand in lifting solutions
• Build meaningful partnerships with high-profile clients
• Work with cutting-edge technologies and expert teams
• Play a key role in driving innovation and sustainable growth

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.