Senior Director, Product Owner

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview: The Senior Director, Product Owner is responsible for establishing a deep product expertise balancing the technical, user personas, benefits, features and functionality, architecture, code base, and technical debt. This role reports directly to the SVP of Product Management will oversee all of the India based product team members  for the Payer Solution division and will coordinate the Product Owners in the Product organization. The Sr Director, Product Owner will partner closely with cross-functional partners to bring cutting-edge products to market and communicate regularly with key stakeholders, including Payer Leadership team, customers, Product Managers, Engineering Teams, and Support Team. This person will collaborate closely with product owners, product managers, product analysts, scrum masters, and engineering teams to establish and monitor key metrics to drive implementation and adoption of Agile processes and tools which support product requirements, backlog grooming, sprint planning, program increment planning, and the delivery of high quality code according to the roadmap and release scope.

Duties And Responsibilities:

• Lead India teams and coordinate the product owners across products in adoption and adherence to the Agile framework by role modeling Agile behaviors while building an inclusive team culture.
• Build strong relationships between product and development and actively manage and support talent development by leveraging internal and external tools and training.
• Drive strong collaboration across internal stakeholders including product, engineering, platform and support to ensure timely execution and delivery of our products to market.
• Define and drive best practices across product owners to achieve a level of consistency across requirements, prioritization, acceptance criteria and testing, backlog refinement, and release planning.
• Oversee the design, prioritization, and delivery of products through the software development lifecycle, from concept to testing, deployment, adoption and value realization
• Engage with stakeholders to inform product and feature design to drive perspective, requirements, and prioritization of the backlog in line with the product vision and while communicating expectations to internal and external stakeholders.
• Demonstrate solid knowledge of the US healthcare industry, product lifecycle, and software development to translate problems, needs, and opportunities into user stories.
• Display effective time management across complex and overlapping projects while supporting your team with schedule and priority management.
• Lead formally and informally teams responsible for planning, prioritizing, and maintaining product feature backlog and development across the product portfolio and ownership of product release planning, backlog prioritization, and ticket review through the elaboration of user stories.
• Excel in a matrixed management model where resources are shared and managed across leaders
• Maintain compliance with Inovalon’s policies, procedures and mission statement. 
• Adheres to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position. 
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. 

Job Requirements:

• Minimum ten (10) years of experience in technology and software development
• Minimum five (5) years of experience in the US Healthcare Industry
• Minimum three (3) years of experience with US Health Insurance Companies (“Payers”)
• Ability to attract, develop, and retain high-performing talent and expertise;
• Excellent written and oral presentation skills;
• Mastery of Microsoft Office tools, including Word, Excel, and PowerPoint preferred; and
• Great organizational skills and ‘get things done’ attitude.

Education:

• Bachelor’s Degree required.

Physical Demands And Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position may be seasonal for specific product lines which may lead to concentrations of travel during specific periods of the year, but generally should not exceed 15% on an annual basis.

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply.  Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. 

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. 

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. 

To review the legal requirements, including all labor law posters, please visit this link

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