Housekeeping Supervisor

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Queenstown Shores Resort are looking for a full-time Housekeeping Supervisor to join their talented and passionate culinary team.

Key Responsibilities Include:

• Supervise daily housekeeping operations to ensure rooms and public areas are cleaned to brand standards.
• Support and guide team members, providing training and feedback to maintain high performance.
• Conduct room checks and quality inspections to ensure attention to detail and guest satisfaction.
• Assist with rostering, task allocation, and maintaining stock levels of cleaning supplies and amenities.
• Communicate effectively with other departments to coordinate room readiness and resolve issues promptly.
• Uphold workplace health, safety, and hygiene standards at all times.

Expected minimum hours: 30 hours per week

Location: 327/343 Frankton Road, Queenstown 9300, New Zealand

Hourly range: $27-$29NZD per hour. (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.

• Annual salary approximate: $42,120 - $45,240 (excluding contributions to KiwiSaver). 
• Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)
• Schedule 1 - Specific Terms and Conditions
• Job Title: Housekeeping Supervisor 
• Job Level: Unit Head
• Employment Status: Full Time - Permanent
• Commencement Date: To be confirmed
• Reporting to: Housekeeping Manager 

Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand - Leave and holidays | Employment New Zealand and Holidays Act 2003.

Period of Notice: Four weeks

Qualifications

• 0–6-month experience within a similar role.
• Strong organisational skills and an eye for detail to maintain high presentation standards.
• Good communication and leadership abilities to support and motivate the team.
• Positive, proactive attitude with a focus on guest satisfaction and service excellence.
• Flexibility to work across a rotating roster, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.