Staff Product Manager, Scheduling (Hybrid)

Hi, Future Homie!

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

 📍Your Impact Starts Here

We’re looking for a Staff Product Manager, Scheduling to own and advance the full scheduling ecosystem — the tools, data, and intelligence that power how small businesses staff their teams efficiently and confidently.

You’ll lead the evolution of our Scheduling Assistant, an AI-driven system that anticipates business needs, automates staffing, and empowers owners and employees alike. But your impact goes beyond innovation: you’ll also own the quality of our core scheduling experience, ensuring we deliver reliability, usability, and delight to every customer. This is a pivotal role that blends AI product strategy, data-informed decision-making, and deep empathy for hourly teams.

You’ll partner closely with Engineering, Data Science, and Design leaders to reimagine scheduling end-to-end — defining how AI transforms the experience of running a local business. This is a Staff-level role, balancing strategic leadership, technical depth, and a hands-on approach to driving measurable, high-quality impact across one of Homebase’s most important product areas.

These are the key ways you’ll contribute and create impact in this role:

• Lead Scheduling Strategy: Define and execute the multi-year vision for Homebase Scheduling — cover the full customer journey from planning to dealing with last-minute changes for our owners and managers, and their employees.
• Drive AI Innovation: Partner with Data Science to evolve our Scheduling Assistant into an intelligent co-pilot that forecasts demand, recommends staffing, and auto-builds optimal schedules.
• Influence the Platform: Shape Homebase’s broader AI architecture and integrations by ensuring Scheduling works seamlessly with the Homebase Assistant, Time Tracking, Payroll, and Hiring.
• Own Outcomes, Not Just Features: Define metrics that matter — utilization, staffing accuracy, adoption, and customer satisfaction — and drive measurable revenue.
• Lead Cross-Functional Execution: Partner across Product, Design, and Engineering to deliver customer value at velocity. Mentor PMs and shape product excellence across the org.
• Champion Our Customers: Be the voice of small business owners and hourly workers, translating their needs into solutions that are intuitive, equitable, and empowering.
• Build for Scale: Leverage Homebase’s platform and data to build models that get smarter with every schedule created.

🚀 The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:

• 8+ years of product management experience, with 3+ years driving large-scale, customer-facing products end-to-end.
• Proven success launching intelligent or data-powered product experiences, ideally with AI, ML, or predictive systems.
• Strong track record of leading cross-functional initiatives that blend product, design, data science, and engineering.
• Strategic systems thinker who thrives in ambiguity and drives clarity across teams.
• Experience in workforce, scheduling, or operations software preferred.
• Comfortable setting vision and diving deep — from writing strategy docs, to building prototypes, to debugging customer feedback.
• AI Fluency: You retool workflows with AI, partner fluently with DS/ML teams, and measure AI’s business impact.
• 8+ years of product management experience, with 3+ years driving large-scale, customer-facing products end-to-end.
• Proven success launching intelligent or data-powered product experiences, ideally with AI, ML, or predictive systems.
• Strong track record of leading cross-functional initiatives that blend product, design, data science, and engineering.
• Strategic systems thinker who thrives in ambiguity and drives clarity across teams.
• Experience in workforce, scheduling, or operations software preferred.

Hybrid Collaboration: Works in-office (Tues/Weds) for strategy and collaboration, and flexes remote for deep focus.

🤝  The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.

• 💡 Be Customer Obsessed – Solve problems with empathy and creativity.
• ⚡ Move Fast, Learn Fast – Experiment, take action, and grow every day.
• 🎯 Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.
• 🏆 Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.
• 🏅 Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

What We Offer (United States)

• 💰 Ownership & Financial Security: Stock options + 401(k) with 4% match
• 🏥 Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
• ⏰ Flexible Time: Unlimited PTO (salaried) + company holidays
• 👶 Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)
• 🛡️ Protection Plans: Life insurance + short/long-term disability coverage
• 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
• 🍽️ Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days
• 💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesday and Wednesday are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.
• 💰 Ownership & Financial Security: Stock options + 401(k) with 4% match
• 🏥 Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
• ⏰ Flexible Time: Unlimited PTO (salaried) + company holidays
• 🛡️ Protection Plans: Life insurance + short/long-term disability coverage
• 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
• 🍽️ Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days

What We Offer (Canada)

• 💰 Ownership & Savings: Stock options + TFSA/RRSP with 4% company match
• 🏥 Health & Wellness: Comprehensive medical, dental, and vision for you and your dependents
• ⏰ Time Flexibility: Flex time off + company holidays + designated focus periods
• 👶 Family Support: Maternity/Parental Leave EI top-up support offered (after 6 months of service)
• 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
• 🛡️ Protection Plans: Life insurance + short/long-term disability coverage
• 🍽️ Workspace Perks: Meals provided, team offsites, and Customer Days
• 💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesday and Wednesday are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.
• 💰 Ownership & Savings: Stock options + TFSA/RRSP with 4% company match
• 🏥 Health & Wellness: Comprehensive medical, dental, and vision for you and your dependents
• ⏰ Time Flexibility: Flex time off + company holidays + designated focus periods
• 👶 Family Support: Maternity/Parental Leave EI top-up support offered (after 6 months of service)
• 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
• 🛡️ Protection Plans: Life insurance + short/long-term disability coverage
• 🍽️ Workspace Perks: Meals provided, team offsites, and Customer Days

What to Expect During the Interview Process

• Meet the Talent Acquisition team, Josh D.
• Meet the Hiring Manager, Rachel S.
• Participate in a Talent Showcase

• Meet Cross-Functional Partners

• Background Check + Offer Stage
• Welcome to the team, Homie 🎉

💜 Belonging at Homebase - We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you're excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply! 

Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

👋 Hey, We’re Homebase

Unstoppable teams start here.

Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 100,000 small (but mighty) businesses rely on us to make work radically easier. Together, we’ve tracked over a billion hours for 2.5+ million workers—and we’re just getting started.

At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all.