Staff Product Manager, New Products (Underpayments)

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.

Staff Product Manager, New Products (Underpayments)

We’re looking for a Staff Product Manager to own, shape, and scale our underpayments detection product, a critical capability for hospitals to recover earned revenue. As the Staff PM for Underpayments, you will lead discovery, definition, and build of solutions that detect, quantify, and systematize underpayment logic at scale. This role requires a blend of technical fluency and business logic expertise, with the ability to define MVPs, set success metrics, and iterate in ambiguous data environments. You will work cross-functionally with engineering, data science, design, and client teams to deliver a product that brings measurable financial impact to hospitals.

**This role is fully remote within the US**

What You’Ll Do

• Gain a deep understanding of the SmarterDx user and buyer market.
• Lead product discovery and design underpayment detection workflows, rules, and logic.
• Identify high priorities based on user needs and value.
• Engage with customers to understand their workflow needs, gather feedback, and identify opportunities for product improvements. 
• Write and standardize product and technical documentation and role-model strong project management practices.
• Define, track, and report on key success metrics to measure product performance and adoption.
• Develop a roadmap of product enhancements, features, and solutions to continue to innovate and evolve the product.
• Lead cross functional team of engineers, data scientists, and designers through the product development lifecycle from inception to launch of new features. 
• Communicate your strategic vision for the product to cross functional stakeholders, working closely with leadership to ensure alignment. 

What You Bring

• 7+ years of product management experience, with direct experience in underpayments, contract management, or adjacent RCM workflows (denials, prior auth, CDI).
• Proven ability to stand up complex algorithms, detection workflows, or reimbursement logic from scratch (not just maintain existing modules).
• Comfort working with messy, non-standardized payer data (EDI/X12, remittance advice) and translating business rules into technical requirements.
• Strong cross-functional leadership: experience working closely with engineering, data science, and client-facing teams.
• Healthcare/RCM domain expertise with a track record of delivering products that drive financial or operational outcomes for providers.
• Experience in early-stage or high-growth environments; ability to thrive in ambiguity and iterate quickly.

Nice To Haves

• Experience as a software engineer, data engineer, or equivalent
• Proficiency in SQL

Compensation

$210k to $240k base + equity 

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Benefits

• Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan.
• One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan.
• Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for birthing parents and 6 weeks for non-birthing parents.
• Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend.
• Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you.
• Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills.
• 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower.
• Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
• Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.