Crew Tech Lead (Executive Engineering Manager) - Customer Data Domain

You are a strategic thinker

We are engineering the future of banking.

Together we can deliver technology solutions that impact millions of customers.

Do work that matters

You are a strategic thinker

We are engineering the future of banking.

Together we can deliver technology solutions that impact millions of customers.

Do work that matters

Are you ready to lead the transformation of customer experiences through cutting-edge Data and AI? As Crew Tech Lead in the Customer Domain, you’ll shape the strategic and technical direction of our next-generation Customer Data platforms—critical infrastructure powering intelligent, real-time, and personalised experiences for millions of customers.

See yourself in the team

Customer Data platform is the critical infrastructure that powers intelligent, real-time, and personalised experiences for millions of customers. As the Crew Tech Lead, you’ll guide a diverse, cross-functional engineering crew, championing delivery excellence, platform scalability, and team growth in a cloud-native Data and AI environment. You’ll play a pivotal role in building solutions that harness data and artificial intelligence to drive innovation, customer intelligence, and enterprise-wide decision-making.

• Lead and manage a high-performing engineering crew, fostering a culture of ownership, collaboration, and continuous learning.
• Shape the technical roadmap for our Customer Data Platform, ensuring alignment with business goals and enterprise architecture.
• Champion engineering best practices, including CI/CD, observability, and secure-by-design principles, across the crew’s delivery lifecycle.
• Drive reusability and platform adoption, enabling faster delivery for product teams through modular capabilities and shared services.
• Collaborate across domains to ensure platform capabilities support enterprise-wide decisioning, financial crime detection, and customer intelligence powered by AI.
• Mentor and develop crew members, providing technical guidance, career support, and constructive feedback to help everyone thrive .

We’Re Interested In Hearing From People Who Have:

• Proven experience in leading engineering teams within large-scale, cloud-native data and AI platform environments.
• A strong background in software engineering and platform architecture, with hands-on experience in real-time data ingestion, transformation, and AI operations.
• Strategic thinking and the ability to modernise legacy systems, influence technical direction and drive platform adoption.
• Excellent communication and leadership skills, with a passion for growing diverse, high-performing engineering communities.

Working With Us

At CommBank, we believe diversity drives innovation. Whether you’re passionate about customer service, driven by data, or inspired by creativity, your unique perspective is valued here. We support flexible working arrangements—including part-time, job share, and variable hours—to help you balance work and life

If you’re excited to shape the future of Data & AI in the Customer Domain and want to make a real impact, we’d love to hear from you. Apply now!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 30/10/2025