Senior Analyst - Claims Advisory
Marsh McLennan.com
Remote
World Trade Blg. 3, Indonesia
Full Time
Company:
MarshDescription:
We are seeking a talented individual to join our Claims Operations team at PT Marsh. This role will be based in Jakarta. This is a hybrid role that has a requirement of working at least three days a week in the office.
This role is responsible for managing, negotiating, and resolving major and complex insurance claims efficiently and strategically. You will be part of a dynamic team that works closely with clients, insurers, and various stakeholders to ensure optimal outcomes while protecting the firm’s reputation.
We will count on you to:
- Lead end-to-end handling of large and complex claims across Property, Energy, CAR/EAR, Marine, Liability, Cyber, Business Interruption, and more.
- Review policy coverage, warranties, endorsements, and exclusions to determine claim strategy.
- Coordinate and guide loss adjusters, forensic accountants, engineers, recovery specialists, surveyors, and legal advisors.
- Act as primary claims advisor for key corporate accounts, providing strategic guidance and leading client meetings and negotiations.
- Negotiate settlements with insurers, reinsurers, and other stakeholders to secure favorable outcomes.
- Ensure all claims processes comply with regulatory requirements and internal SOPs, maintaining accurate documentation and reporting.
What You Need To Have:
- Bachelor’s degree in Law, Insurance, Risk Management, Engineering, Finance, or related fields.
- Minimum 7 years’ experience handling large or complex claims in brokerage, insurance, adjusting, or legal roles.
- Strong technical knowledge of property, industrial, energy, construction, or liability insurance.
- Excellent analytical, negotiation, and communication skills in English and Bahasa Indonesia.
- Ability to manage multiple large cases independently and work effectively under pressure.
What Makes You Stand Out:
- Professional insurance qualifications such as AACI, ANZIIF, CII, AAAIK/AAIK, or equivalent.
- Experience with multinational insurance programs, reinsurance, or complex industrial sectors.
- Prior experience in a top broker, loss adjuster firm, or insurer major loss team.
Why Join Our Team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Senior Analyst - Claims Advisory
Remote
World Trade Blg. 3, Indonesia
Full Time
October 17, 2025