Unit Secretary, Women and Childrens

Department:

35000 High Point Medical Center - Obstetrics/Gynecology

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

36

Schedule Details/Additional Information:

Nights, full time, 36 hours per week, weekend requirements

Pay Range

$18.50 - $27.75

Performs clerical functions related to requisitioning, charging supplies and services, preparing and maintaining unit records and patient charts, and receiving/relaying communications consistent with Hospital mission and Nursing philosophy, goals, standards, and bylaws. Serves as unit receptionist in enhancing the image of High Point Regional Health and providing general information within HIPAA guidelines for patients, family members, visitors, and staff.

Education Degree/Diploma Obtained Program of Study Required/Preferred High School Diploma or GED General Studies Required Certifications and Licensures Credential Required/Preferred CPR certification (BLS Course C) Required* * unless meets the requirements for restricted CPR certification.

Experience # of Years Type of Experience Required/Preferred 0 - 2 Unit Secretary experience Preferred

Additional Knowledge, Skills, and Abilities - Successful completion of General Hospital Orientation and six-week Unit Secretary Training Program to include classroom and unit-specific training provided by TCU.

• Demonstrates competency in the performance of clerical/unit receptionist functions as determined by TCU staff with assistance of Unit Secretary Preceptor and Unit Coordinator on assigned unit required.
• Demonstrates adequate verbal and written communication skills required.
• Ability to be flexible, to prioritize and organize workload required.
• Ability to maintain emotional stability and the physical condition necessary to perform CPR unless meets requirements for restricted CPR certification required.
• Basic knowledge of medical terminology and abbreviations required.
• Basic computer skills required.

Job Specific Duties Customer Focus Exhibits courtesy, cooperation, and respect towards patients, visitors, physicians, supervisor, and co-workers in all personal and telephone interactions in order to create a positive public image. Directs and provides general information to customers. Updates healthcare team of patient location (i.e. out of room for planned procedure, surgery, radiology exam). Serves as customer escort to destinations. General Office Coordination Determines priority of clerical functions based on unit needs and departmental schedules. Answers telephone and relays message promptly/accurately. Collects and distributes mail and communications to appropriate persons. Operates/utilizes intercom system in an expedient manner and updates system as needed. Prints appropriate forms according to orders received. Functions independently in processing physician orders, performing secretarial tasks, and utilizes available resources when problems arise. Serves as a resource for order entry. Assists with entry of written orders. Supplies & Equipment Assesses and maintains supplies, floor stock, and nourishments as determined by Manager/Coordinator/Charge Nurse using electronic requisition ordering system. Assembles and maintains an extra supply of patient charts. Assesses, charges, and/or obtains supplies/equipment. Charges for special patient procedures. Verifies all components of equipment carts/bundles are included before returning for cleaning. Patient Records & Documentation Enters and records computer code numbers for diagnostic/ therapeutic procedures, patient data, and dietary/maintenance requisitions. Reviews/updates patient data in computer as changes occur (i.e. Level of Care, Accommodation Codes). Inspects patient charts each shift and adds, labels, forms, documents and thins as needed. Requests any old patient charts and obtains from Medical Records within 2 hours of notification of chart being ready. Reviews for completion and disassembles charts at discharge. Maintains confidentiality in all aspects of patient, visitor, staff and organizational information. Requisitions & Deliveries Delivers necessary requisitions and specimens to proper department. Communication Notifies Admitting Office of admissions and requests for transfers as they occur. Enters into computer intents to discharge,discharges, and transfers as they occur. Updates oncoming Unit Secretary/Coordinator/Charge Nurse regarding work completed and work to be done. Assists Coordinator/Charge Nurse with patient flow and throughput. Assist with quality monitoring and maintenance as assigned (refrigerator/warmer temperature checks, negative pressure room checks, etc). Provides 1:1 monitoring of patient as directed. Responds to Nurse Call system and provides customer service support when appropriate (i.e. fill water pitchers, help order meals, provide blankets, adjust room temperature, assist with television/radio). Teamwork Assists with orientation of new unit secretaries/nursing personnel. Meetings & Continuing Education Attends/participates a minimum of 75% of unit staff meetings. Attends a minimum of 1 hour of continuing education programs (100% completion of mandatory programs). Professionalism Upholds a professional working relationship at all times and adheres to department rules. Practices teamwork and adheres to Standards of Behavior. Other Duties Performs other duties as assigned by management.

Collaboration: Works with others respectfully and openly; provides help to achieve shared goals. Service: Uses appropriate methods to clearly convey information to others in an engaging way, which helps others understand and retain the message.

Safety: Meets or exceeds patient and employee safety requirements while promoting and achieving quality outcomes.

Accountability: Takes ownership for goals and outcomes; effectively and efficiently uses available resources to successfully complete tasks. Improvement: Identifies opportunities and takes action to continuously improve processes. Maintains effectiveness and flexibility during change. Workplace Requirements Employee Health: Complies with all required employee health programs including annual tuberculin testing and other applicable screening, testing and vaccinations.

Credentials: Maintains current licensures, certifications and/or registrations (if applicable for the position). Job Competency: Complies with requirements for job specific competency testing and demonstrates and communicates proficiency in skills required (if applicable to position).

Corporate Compliance: Adheres to and understands the Health System's Corporate Compliance Plan as evidenced by timely participation in required training (including annual testing) and 100% compliance with the Corporate Compliance Code of Conduct.

Safety: Adheres to and understands the Health System's Environment of Care Plan as evidenced by timely participation in required training (including annual safety testing). HIPAA: Adheres to and understands the Health System's HIPAA Compliance Plan as evidenced by timely participation in required training (including annual HIPAA testing).

Education: Attends all required educational programs (including General Orientation, and departmental or job specific required programs).

Physical and Behavioral Requirements - Occasional stooping, standing, and walking. - Constant sitting and reaching. - Light physical force is required (exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects). - Visual acuity for accurate documentation and computer use. - Ability to hear, speak, and comprehend English language is required for effective communication with patients, families, visitors, and staff. - Sense of smell and touch required. - Ability to perform repetitive digital computer entry required for computer use. - Ability to effectively manage a high stress environment to provide optimal patient care.

Professionalism: Take Ownership Safe and Healing Environment: Keep Noise Levels Down

Our Commitment To You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.