Facilities Manager

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves : the role will be the single point of contract for XXX in China, dedicated to ensure a high level of client interface and develop client relations. This role is responsible for managing all aspects of the facilities / property management service delivery system on the client project; primarily Asset Management and Operations. In this capacity, the role is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client real estate / Facility team and business units, coordination with other key managers within the client alliance partner organizations and customer satisfaction. • Provide the leadership to the Facilities Management team at the client site • The single point of Management Control for FM at the site. • In consultation and collaboration with all functions managers oversee the operation, staffing, performance and development of the Facilities Management service delivery staff. • Ensure client satisfaction with the client Facilities Management team by providing a seamless interface into the client’s real estate organization. • Demonstrate leadership, responsiveness and creativity. • Understand the Facilities Management scope for the client assigned and develop client specific processes and procedures in consultation with functional managers and ensure implementation and compliance of the processes. • Oversee the development and management of the capital and expense budgets. • Support the Client in the implementation of short and long-term projects for the client project. • Develop and implement the annual management plan; accomplish key performance indicators as identified by client. • Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting for the client. • Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning and incentive/salary administration. • Ensure compliance with JLL minimum audit standards. • Share best practices with the assigned owner of best practices for JLLIFM. • Special,/ad hoc tasks as assigned by superior as and when required. • Client Satisfaction • Level of communication within the organization and with the client. • Continuous improvement in the following morale and satisfaction of employees under management. • Improvement and savings initiatives for the client as well as JLL • Identification of more business opportunities for JLL with the client. • Ensure the KPI targets for the account are met Interested? An ideal candidate would need to have the following qualifications Desired experience and technical skills Required • A university degree or professional qualification in engineering, real estate or facility management • Over 5 years practical experience in property or facility management • Ability to think laterally and deliver innovative solutions • Strong leadership, people and communication skills • Spoken and written English and Mandarin Chinese If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Location:

On-site –Shanghai, China

Job Tags:

Transitions Incumbent

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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