Sales Operations Manager

A high-impact role focused on shaping and optimizing a fast-growing category leader’s go-to-market engine in close collaboration with the VP of Sales & Customer Success!

Are you eager to learn fast, build scalable go-to-market processes, and see your work translate into real revenue impact? As our new Sales Operations Manager, you will work very closely with, and report directly to, Sievo’s VP of Sales & Customer Success, shaping how we run Sales and Customer Success. You’ll get an unusually broad vantage point across pricing, forecasting, enablement, tooling, and data—plus a front‑row seat to strategic go-to-market related decisions.

If you’re a builder who thrives on turning data into decisions and ideas into operating rhythm, this is your chance to shape how Sievo scales its sales and customer success approach!

About Sievo

Sievo is the category leader in procurement analytics. Our SaaS platform helps the world’s largest enterprises turn spend data into business outcomes—unlocking savings, reducing risk, and driving sustainable impact. Our customers include iconic brands such as Levi’s, Carlsberg, Deutsche Telekom, and Mars, and our 400+ Sievonians are based across Helsinki, Chicago, and Bucharest.

At the core of our success are talented and passionate people. We celebrate all backgrounds and perspectives, creating a vibrant culture that sparks innovation and creativity. Here, talented individuals team up to tackle complex data challenges while keeping it friendly and approachable. We're dedicated to supporting each other's growth, ensuring everyone has the chance to learn new skills and advance their careers in our welcoming and collaborative space.

Key Responsibilities

As a Sales Operations Manager, you will own the rhythm, data, and tooling that power our growing commercial engine. Your scope includes:

• Pricing: Analyse pricing performance, optimise pricing and packaging, maintain price lists, and manage discount approvals
• Forecasting & Pipeline: Optimize forecasting methodology, drive pipeline hygiene and accuracy, monitor conversion rates, and ensure data quality throughout the sales cycle
• Sales Training & Onboarding: Develop sales and customer success playbooks, create and update onboarding materials, and continuously improve sales process documentation
• Process Improvement: Drive go-to-market projects, manage Sales and CS content spaces, and ensure process enhancements across Sales, Account Management, and Customer Success
• Data Stewardship: Govern customer and relationship data, oversee activity data flows, and support planning with ad hoc analyses
• Planning & Reporting: Support territory design, capacity planning, compensation processes, and deliver monthly/quarterly reporting and insights
• Sales Tools Administration: Administer sales tools, develop use cases for conversation and customer intelligence, maintain RFP knowledge base, and champion AI and new GTM technologies

What we expect from you

This role is suited to those eager to learn, develop and make an impact, regardless of whether they have direct experience in a similar position—prior experience is welcome but not essential. We’re looking for:

• Builder and growth mindset: You take ownership, structure ambiguity, and ship improvements, while having high work ethic, curiosity, coachability, and being open to feedback; you leverage AI tools to ramp faster
• Analytical strength: You’re comfortable with data exploration, Excel, and turning analysis into action
• Business acumen: Understanding of SaaS basics and cross functional GTM processes (Sales, CS, Marketing, Finance)
• Reliability and quality: Systematic, detail-oriented, and comfortable with maintaining processes that keeps the engine humming
• Challenger stance: You can respectfully push back—e.g., on weak forecasts or unclear exit criteria
• Collaboration and communication: You work fluently in English and are a strong communicator who thrives in an international, diverse environment

What we also consider as an advantage

• Exposure to B2B enterprise SaaS GTM (MQL/SQL definitions, opportunity stages/exit criteria, win rates, cycle times)
• Experience with pricing optimization, sales forecasting, or building sales or other training programs
• Familiarity with and/or curiosity towards GTM and AI tools
• Understanding of Customer Success motions (account health monitoring, churn risk, renewals, etc.)

What awaits you at Sievo

• Impact and access: Direct reporting to VP Sales & Customer Success and close collaboration with GTM leadership
• Growth and learning: Structured coaching, stretch projects, and room to shape your role
• Supportive culture: Open, honest, and supportive Nordic working culture with the possibility to work with an international group of great people with diverse backgrounds
• Flexibility: Hybrid working model and modern tools to support remote work
• Great perks: A growth company setting with one of the coolest office locations in the heart of Helsinki, along with perks such as a mobile phone connection, home internet plan, equity program, referral bonus, extensive healthcare and many more!

This is a full-time position and the salary range for this role is around 3750-4500€ per month based on previous experience.

Ready to join us?

Please apply with your application letter and CV through our recruitment system latest by November 2nd. We review applications on a continuous basis, and fill the position as soon as we have found a suitable candidate. So, if we sparked your interest, don’t hesitate to send in your application already today!

If you have questions about the position, feel free to contact hiring manager, Ossi Karali, VP Sales & Customer Success (by phone +358 50 3054 223 or by email at ossi.karali@sievo.com).

At Sievo, we celebrate and support differences and strive to create a culture where everyone feels valued and included. As an Equal Opportunity Employer, we do not discriminate against any individual in hiring or employment based on gender, gender identity or expression, age, ethnic or national origin, nationality, language, religion or belief, opinion, disability, state of health, sexual orientation, or other personal reasons.

We also acknowledge the impact of imposter syndrome during job search. Here at Sievo, we value potential just as much as experience. So, we encourage individuals to apply and bring their unique perspectives in our recruitment process.