Medical Receptionist - Chatswood

Join our passionate team at BJC Health, where we are redefining healthcare delivery. We are accelerating towards our 2030 vision and need a dedicated, customer-focused receptionist to be part of our journey.

Our Values:

• Be good with people
• Play like a pro with hunger and passion
• Lead with humility

We are currently recruiting for a permanent Medical Receptionist to join our Chatswood clinic. This opportunity is advertised as a full time position, however open to candidates that are seeking part time and/or flexible hours.

About The Role:

• Reports directly to the Clinic Manager
• Ensure our patients always feel cared for and valued
• Assist our practitioners in delivering unparalleled care
• Opportunity for an immediate start with comprehensive induction & training

• Full-Time Position

Key Responsibilities:

• Engage in face-to-face client interactions
• Manage phone calls and online communications
• Oversee diary, client billings, transactions, and administrative needs of practitioners
• Maintain the reception area and waiting room

Role Essentials:

• Commitment to permanent hours
• Availability for shift work on weekdays (7:30am to 6pm)
• Must be based at our Chatswood clinic
• Only candidates with full working rights in Australia should apply

Desired Attributes:

• Proven experience in creating memorable customer interactions
• Background in professional team environments
• Strong verbal and written communication skills
• Attention to detail and a continuous improvement mindset
• Proficiency in Microsoft Office and Electronic Health Records (EHR) software
• Familiarity with Genie Solutions PMS will be highly regarded
• Certificate IV in practice/business/medical administration is a plus

Professional Development & Opportunities:

• We support ongoing study and professional growth
• Competitive salary with tiered progression opportunities in reception, leading to long-term administrative or management roles

Remuneration:

• Offering $55k to $70k per annum plus superannuation.

Application Process:

Submit a detailed cover letter addressing the points mentioned above, along with an up-to-date resume without any timeline gaps. Applications without a corresponding cover letter will not be considered.