Scrum Master - SFDC

Role: Scrum Master – Salesforce (SFDC) Platform

Responsibilities:

• Implement Project Management methodologies and best practices to onboard Salesforce (SFDC) project teams, integrate them into the organization, and provide comprehensive details of the Salesforce ecosystem, products, and workflows.
• Assist the Product Owner with managing and prioritizing the Salesforce Product Backlog, ensuring alignment with CRM, Sales Cloud, Service Cloud, and platform enhancement goals.
• Address roadblocks and help the Salesforce development team stay focused on iteration tasks; proactively identify and remove any impediments or distractions that could hinder sprint progress.
• Facilitate seamless communication and information exchange between the Salesforce delivery teams, external stakeholders, and cross-functional business groups to ensure project transparency and alignment.
• Keep all parties informed and aligned by hosting daily team meetings to review project status, address potential issues, and ensure Salesforce implementations remain on track.
• Facilitate daily Scrum ceremonies and manage GitLab (or Jira) stories, including creation, updates, and closure, ensuring proper documentation and traceability for Salesforce features and user stories.
• Maintain the Sprint board and manage the distribution of Salesforce stories and tasks among team members to ensure balanced workloads and timely delivery.
• Facilitate key Agile ceremonies, including Sprint Planning, Retrospective, and Sprint Review sessions, fostering continuous improvement and collaboration within the Salesforce delivery team.