District Manager - Dallas - Cotton On USA

Do you speak fashion? We're hiring! Let’s chat! 

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love..

• 50% Team Member discount for all Brands/Products
• Competitive Pay
• Wellness Support 24/7
• Performance & Peak incentives to reward & recognise our team
• Great benefits for YOU & your family – Medical, Dental, Vision + more
• 401(k) matching program, with a commitment to financial literacy and support
• Development opportunities that could take you anywhere
• Quarterly COG Awards + real time recognition

The Role

As a District Manager, you are working with store teams to develop their commercial acumen to execute our sales strategies to the highest standard. This is a juicy, challenging and rewarding role that sees you building our future leaders as you drive the success of our stores. You will possess a positive "above the line" attitude and the ability to motivate and inspire others. Excellent time management skills along with strategic thinking and problem-solving skills are a must.

• Minimum 2-3 years’ experience in retail management, preferably within the apparel retail industry.
• Key accountabilities include delivering exceptional customer service, collaborating with VM teams to align on business performance and execute brand direction, and ensuring operational excellence across all store locations.

Skills & Experience:

• Exceptional and clear communication skills
• Ability to interact successfully with Head Office teams
• Positive “above the line” attitude and ability to motivate and inspire others
• Flexible and thrives on challenge and change
• Embodies the company values with high trust, integrity, and honesty
• Outstanding leadership skills and ability to delegate effectively
• Excellent time management and organizational skills
• Strategic thinker with strong problem-solving abilities
• Ability to create a positive working environment and lead culture
• Adheres to all company policies and procedures
• Ability to train and mentor the teams
• Personal effectiveness and commercial acumen
• Product knowledge and understanding of Brand DNA
• Drive for results and continuous curiosity
• Ability to develop people and drive for results

These Expectations Drive My Success:

• I lead and embed the COG Way and build a team of Store Managers that are engaged Brand and product ambassadors
• I understand my team and their individual motivators and development needs to drive wellness, engagement and performance to enable succession
• I build and drive a performing team who are customer obsessed, people focused and results driven in every one of my stores
• I work alongside my VM Partners to review business performance and align on actions
• I work together with my VM partners to execute to the Brand direction
• I work together with my Merch team to provide customer and store insights to drive results
• I drive performance across all people and customer initiatives to drive financial outcomes, with a focus on continuous improvement and ensuring consistency across my stores
• I provide insights to my Manager on everything that my team needs to deliver a seamless customer experience in my region
• I drive productivity and unlock efficiencies in my operating rhythm
• I have a working plan with clear success measures for People, Customer and Financials, for each of my stores
• I own and drive my teams s HPA’s to focus on what matters most and to deliver in our roles
• I inspect stock health and drive compliant loss prevention and inventory management
• I set expectations , review performance, provide feedback and follow up using the group performance Framework
• I look after others and myself and lead in alignment with our Safety Matters Framework

My Performance Is Measured On:

• Alignment to the COG Way
• Alignment to our Values
• Team Engagement
• Retention
• Annual leave taken
• Achieve Sales: Budget and Comp
• Achieve Wages: Budget and %
• Average transaction value (ATV) growth
• Customer Engagement and NPS
• Store contribution growth
• Inventory accuracy and shrinkage 

Physical Requirements

• Ability to move around the store throughout the shift/workday  
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders) 
• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets) 
• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery. 

• We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
• We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at hrusa@cottonon.com.au so we may support you in completing the job application process.

TX: This is a full time salaried position with a wage range of $80,000 - $105,000 /yr

From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch.  Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.