New Product Development Trainer

About Calo
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. 💚

Launched in Bahrain in 2019, we have since expanded to 5 countries in the region, delivered millions of meals to our customers, and launched our very own Grab & Go Cafe concepts.

We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here. 

Role Overview

To function as an NPD Trainer responsible for delivering operational and new product training across our CPU’s, ensuring that all teams understand and consistently apply production standards, operational procedures, and the brand’s food philosophy. This role will work closely with the kitchen training team to support the rollout of new products, maintain high-quality food production, and drive operational excellence. The NPD Trainer will coach, guide, and support team members on the floor, reinforcing best practices and ensuring that training translates into measurable improvements in food quality and customer satisfaction.

Main Responsibilities

1. Product Development:
2. Market Research and Trend Analysis:
3. Collaboration and Coordination:
4. Auditing and Operations:
5. Documentation and Reporting:
6. Quality and Compliance:
7. Innovation and Creativity:

Ideal Candidate

Qualifications

• Culinary Arts degree or equivalent qualification
• Minimum of 9-12 years experience, Sous Chef level with a minimum of 3 years Working Within an NPD/kitchen environment.
• Must be a proficient communicator in English 
• Previous experience in a food manufacturing facility is a plus
• Obsessed with customers’ feedback and satisfaction

Knowledge & Competency

• Has had team-leading experiences and would be able to train the kitchen team
• Up-to-date with culinary trends and optimized kitchen processes
• Strong time-management skills
• Capable of delegating & managing multiple tasks
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS, MMS )
• Advanced knowledge of healthy cooking techniques and nutritional requirements.
• Demonstrated expertise in developing and launching innovative meal products.
• Strong creative and problem-solving skills, with a keen eye for detail.
• Proven ability to conduct audits and optimize operational processes.
• Ability to work effectively in a collaborative team environment.
• Proficiency in food safety, quality standards, and regulatory compliance.
• Excellent communication, presentation, and project management skills.

Personality

• Strong communicator 
• Ability to work both independently and in a team
• Eager to learn 
• Friendly and pleasant personality that can lead with empathy and patience