Director of Culture Transformation

• This is a remote position.
• Company: Great Place to Work® Middle East
• Type of organization : HR Management Consultancy

Department:  Culture Coach

• Location: Egypt, Lebanon, Jordan, or Syria

The Organisation

Great Place To Work® is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work® for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.

Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification™, Best Workplaces™ Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries worldwide. Visit our website at https://greatplacetowork.me/.

Position Summary

The Director of Culture Transformation leads the regional culture coaching strategy for Great Place to Work® Middle East, integrating consulting excellence, client success, and business growth. This role is responsible for developing and delivering high-impact culture transformation programs, managing a portfolio of key clients, mentoring internal coaches, and contributing to the brand’s presence through thought leadership and engagement across the region.

Key Responsibilities

1. Culture Coaching & Consulting Delivery

• Lead the Culture Coaching Department and ensure consistency, quality, and alignment with Great Place to Work® global standards.
• Oversee and deliver coaching engagements across the Middle East (UAE, KSA, Qatar, Oman, Bahrain, and Egypt), including advisory services:

o    Culture Coaching sessions and leadership development

o    Focus Groups, Action Planning Workshops, and Manager Development sessions

o    Leadership alignment and internal culture transformation projects

• Manage a team of internal culture coaches and external facilitators to ensure seamless project execution.
• Oversee customer experience and quality monitoring through Zoho CRM, ensuring high satisfaction and adherence to delivery timelines.

2. Brand Building & External Representation

• Represent Great Place to Work® Middle East in conferences, webinars, and regional events.
• Deliver keynote sessions and workshops that strengthen GPTW’s reputation as a thought leader in workplace culture.
• Author blogs, insights, and other thought leadership content that supports marketing and client engagement.
• Lead the Accelerate Retention Committee to enhance customer renewal and retention initiatives.

4. Internal People Development & Leadership

• Serve as a Culture Coach to the internal leadership team, driving the company’s own workplace culture initiatives.
• Lead the People Development Team to implement leadership development and employee engagement activities.
• Mentor and develop junior coaches to enhance internal capability and maintain service excellence.
• Actively contribute to leadership meetings and strategic discussions as a key member of the management team.
• Present a 6-month performance milestones focused on retention, delivery quality, and internal coach development.[SA3]

Key Performance Indicators (Kpis)

Focus Area

Target / Indicator

Services Target

To Be Discussed

Customer Satisfaction

100% post-project satisfaction rating

Brand Impact

Speaking engagements, authored content, conference participation

Coaching Quality

Positive feedback from clients and Managing Directors

Requirements

• Strategic mindset with strong business acumen and consultative selling skills.
• Deep expertise in culture transformation, leadership development, and organizational psychology.
• Proven facilitation and executive coaching capability.
• Exceptional communication and client relationship management skills.
• Skilled in data interpretation, insights storytelling, and solution design.
• Proficiency in Zoho CRM, Emprising, and productivity tools (MS Office / Google Workspace).
• Detail-oriented while still able to communicate the "big picture."
• Ability to engage with senior leadership teams and influence decision-making.
• Strong technical and analytical skills; ability to interpret and translate survey data into actionable insights.

Benefits

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