DevOps Tech Lead

Zing AI Coach is the world’s first AI Fitness Personal Trainer, revolutionising the way people approach health and wellness. Four years ago, we set out to replace traditional PT sessions with smart, personalised, motivating guidance powered by AI. We’re not just another app – we’re a movement, on a mission to help everyone reach their full physical and mental potential.

We’re hiring a hands-on, results‑driven Senior SRE / DevOps Engineer (IC with a lead mindset) to own platform reliability, performance, and developer experience at Zing. This is a delivery‑heavy role: migrate from AWS ECS to EKS, set up per‑branch testing environments, harden observability and more. You’ll mentor and coordinate Junior DevOps and IT Support engineers to split work.

You’ll work closely with backend, mobile, and data teams to keep the platform running efficiently, and you’ll set crisp, lightweight processes to improve change management, on‑call hygiene, and Jira discipline within your domain.

Responsibilities

• Partner with the CTO and lead to prioritise the SRE backlog, publish weekly status, and keep a tight change log.
• Design and operate an AWS EKS platform (autoscaling, networking, ingress, secrets, etc)
• Own CI/CD with GitHub Actions: build, test, deploy, and per‑branch env automation.
• Develop internal tools that will automate routine operations, decreasing time to market. We want developers to be as self-sufficient as possible.
• Maintain reliable platform and databases (PostgreSQL, Redis, Celery) in collaboration with the backend team.
• Own incident readiness: maintain PagerDuty service/alert routing; reduce noise.
• Keep Jira tidy: single Platform/SRE board, clear priorities, weekly status notes, transparent delivery.

Key Initiatives You Own

• ECS → EKS migration
• Infrastructure‑as‑Code: complete the migration to Terraform for AWS/EKS/networking/CI hooks.
• B2B stack enablement: prepare infrastructure for a new customer path with clean tenancy boundaries and deploy flows.
• Environments: dev, prod, and per‑feature testing environments to enable independent QA.
• Observability: CloudWatch → VictoriaLogs migration; Grafana dashboards; alerting policy; on‑call readiness.
• Releases: support daily/on‑demand releases for backend/web; keep mobile CI runners healthy

We Expect That You Have

• 5+ years building/operating production AWS infrastructure at a meaningful scale.
• Hands‑on Kubernetes (preferably EKS) experience: deploying apps, jobs/cron, autoscaling, ingress/egress, security (RBAC, IRSA basics).
• Strong understanding of IaC, specifically Terraform (modules, workspaces/environments, CI plan/apply gates).
• CI/CD with GitHub Actions (AWS and self‑hosted runners, artefacts, automation).
• Good experience setting up observability and monitoring processes and practices.
• Strong communication skills as the platform owner, also towards business and dev.
• Pragmatic scripting (Bash/Python/Go) to automate repetitive ops.
• Fluent English level

Beneficial Skills

• Cost optimisation and migration tactics.
• VictoriaLogs/VictoriaMetrics experience.
• OpenTelemetry basics (traces/metrics/logs) and Grafana Tempo/Jaeger.
• Highly interested in a fast-paced software development environment

Why Working At Zing Is Awesome

• Be part of the fastest-growing fitness and lifestyle startup
• Help shape the internal engine of one of the most exciting AI consumer product
• Excellent work environment: the company is small enough to be person-oriented
• Remote-friendly environment with the option to collaborate in-person

Come be a part of something extraordinary at Zing AI Coach – where innovation meets inspiration, and every day brings new opportunities for growth and impact. Join us and help us create an exceptional user experience for Zing Coach!

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