Regional PMO Head

Position Overview:

The Head of PMO for LATAM is responsible for overseeing and leading the Project Management Office (PMO) across the Latin America region. This includes establishing project management standards, ensuring successful project delivery, and leading key governance processes, such as portfolio review, scorecard, and strategic planning. The successful candidate will be accountable for guaranteeing alignment with COG/Global standards and requirements related to LATAM Capital & Expenses Investments. This position will also serve as a key support to the regional CIO, coordinating monthly IT reports that encompass OKRs and the status of objectives to inform the IT Global Senior Management.

The Head of PMO will collaborate closely with local COOs, IT Managers, CTO, Operations regional heads, LOBs regional heads, and other leaders to ensure alignment with the organization’s strategic goals, establishing a set of reports to maintain effective communication about LATAM’s Investment portfolio.

In addition, the Head of PMO will lead a team of Project Managers and Portfolio Controllers while working with financial teams to foster a culture of excellence, collaboration, and data accuracy.

Key Responsibilities:

1. Strategic Leadership:

• Develop and implement the PMO's vision, strategy, and operational goals aligned with the organization's overall objectives, while ensuring compliance with internal and external guidelines.

1. Governance and Standards:
2. Lead Governance Team:
3. Project Portfolio Management:
4. Stakeholder Engagement:
5. Risk Management:
6. Resource Management:
7. Clarity Process Adherence:
8. Financial Analysis:
9. Reporting and Metrics:
10. Learning and Development:
11. Change Management:
12. Continuous Improvement:
13. Team Leadership:
14. Communication Management:

Required Qualifications:

• Bachelor’s degree or equivalent experience.
• Project Management Professional (PMP) certification or equivalent preferred.
• Proficient in English (verbal and written).
• Proven ability to work effectively in a highly matrixed organization across all levels.
• Minimum of 10 years’ experience in a PMO or similar function, with expertise in portfolio management, governance, and reporting.
• At least 5 years in a leadership role, successfully mentoring project management professionals.
• Experience in insurance preferred.
• Possess strong analytical skills and the ability to interpret financial results.
• Ability to thrive in deadline-oriented environments, managing multiple tasks effectively.

Desirable Qualifications:

• Lean Six Sigma certification or equivalent preferred.
• Experience in Agile Development, particularly as a Scrum Master or similar.
• Familiarity with shared service and/or BPO environments.
• Proficient in PMO tools such as Clarity, Coupa, Apptio, and SharePoint.