Revenue Operations - Intern

About Smartness

We are Smartness, and we support small and medium-sized accommodation providers with solutions to help them fight back against the huge hotel chains. We started in 2020 by providing these companies with a dynamic pricing manager that can update room prices 100 times per day and increase revenue by 30%. We were named one of Italy’s top start-ups in 2024 and are the fastest-growing B2B SaaS company in the accommodation space in both revenue and number of clients. Today, we work with over 4,000 companies in 17+ countries and continue to grow. Yet, this is only the start of our journey.

In 2025, we are expanding internationally and launching new products. This is an exciting time, and we are looking for the best talent in the tech industry to join us.

What Will You Do?

As a Revenue Operations - Intern at Smartness, you’ll support the team in streamlining and optimizing sales processes, ensuring data quality, and improving operational efficiency.

This is a hands-on internship for someone curious, analytical, and eager to learn how sales, marketing, and product teams work together to drive business growth. You’ll have the chance to contribute directly to key processes while developing your technical, analytical, and problem-solving skills.

Your Main Duties Will Be:

Maintain Data Quality Across Revenue Systems

• Keep our CRM and revenue tools clean, accurate, and well-organized so that all teams can rely on trustworthy data.
• Investigate data issues, flag inconsistencies, and help resolve them while learning how our systems connect and work together.
• Build and update contact lists and data segments used across the company to support sales, marketing, and customer success activities.

Support Reporting and Revenue Analytics

• Assist in building and maintaining dashboards that track go-to-market (GTM) performance, pipeline health, and other key metrics.
• Learn how to turn numbers into insights that help teams make better, data-driven decisions.

Collaborate Across the Revenue Organization

• Partner with Sales, Marketing, Customer Success, Support, and Finance teams to ensure everyone works with accurate data and aligned processes.
• Act as a bridge between departments on operational projects and initiatives, supporting collaboration and smooth communication.

Support Go-to-Market Teams and Cross-Functional Processes

• Help identify bottlenecks and inefficiencies across the customer journey and assist in implementing practical solutions.
• Maintain clear and updated process documentation to keep GTM teams aligned and working efficiently.
• Learn and Drive Continuous Improvement
• Help identify bottlenecks and inefficiencies across the customer journey and assist in implementing practical solutions.
• Maintain clear and updated process documentation to keep GTM teams aligned and working efficiently.
• Learn and Drive Continuous Improvement
• Participate in process reviews, tool discussions, and feedback sessions to understand how decisions are made and how tools are used.
• Bring forward your ideas for automation, smarter tool usage, and workflow improvements that can help the team scale effectively.

What Are We Looking For?

• Curiosity and analytical mindset: You enjoy understanding how systems work and solving operational puzzles.
• Tech-oriented approach: You’re comfortable working with digital tools and eager to learn new platforms.
• Basic technical knowledge: Familiarity with SQL and Python is a plus — or at least a strong willingness to learn.
• AI interest: You use or are curious about how AI can make repetitive tasks faster and smarter.
• Collaboration skills: You like working with people from different teams (sales, marketing, product) and aren’t afraid to ask questions.
• Problem-solving attitude: You can spot issues, dig into the cause, and propose practical fixes.
• Education: A degree in progress (or recently completed) in Engineering, Data, Economics, or another STEM-related field is a nice to have.
• Language: Fluent in English (Italian is a plus).

What Do We Offer?

• Work in a small and top-performing team that moves extremely fast where you are extremely important.
• Work without having to deal with jerks and ego-maniacs.
• The opportunity to join one of the best travel-tech sales teams in Europe.
• A place where your talent can blossom.
• An environment where mistakes are allowed – we make bold choices to achieve ambitious goals, learn from mistakes, and move forward.
• A place where your voice matters – meetings provide space for new ideas and projects, regardless of your role or seniority.
• Continuous growth – we challenge the status quo, renewing our sales processes and approaches to meet challenging goals.
• We have fun while working! We are easygoing people. 
• Work with the best software out there to automate repetitive tasks and let you focus on customers and targets.
• Remote working with frequent opportunities to meet up.
• Fun and enriching experiences – unforgettable team-building events that go beyond the usual outings.
• Competitive salaries and bonuses – as a meritocratic team, we recognize talent and hard work, rewarding them appropriately.

Still not convinced? Check out our "Work With Us" page for more about our mission, values, and why we love working at Smartness: Lavora con noi - Unisciti alla missione di Smartpricing

Before You Apply

If you're reading this, it means you're genuinely interested, and that excites us! Here's what you need to know:

• We're highly driven and set our goals higher than most, pushing boundaries others may deem impossible.
• We work much harder than most companies out there.
• Every day, we step out of our comfort zones, fueling rapid growth and learning, even though it might come with its stress.
• We hold ourselves and our team to the highest standards of excellence and culture.
• Should we feel that this role isn't the right match for you, for the benefit of both parties, we may need to part ways.

We hope this sheds light on whether this could be your next adventure. If you believe it is, we warmly invite you to apply. Discover your full potential with us!