Senior Credit Controller | Mid-shift, Hybrid, Day 1 HMO

Company Description

• ABOUT IQ-EQ
• We’re a leading Investor Services group offering end-to-end services in administration, accounting, 
• reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global 
• workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) 
• exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
• Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology 
• including a global data platform and innovative proprietary tools supported by in-house experts.
• Above all, what makes us different is our people. Operating as trusted partners to our clients, we 
• deliver intelligent solutions through a combination of technical expertise and strong relationships 
• based on deep client understanding.
• We’re driven by our Group purpose, to power people and possibilities.

Job Description

We are looking for a new Senior Credit Controller to join our International Finance Team based in the Philippines, supporting with all our credit control activities across a portfolio of businesses in the UK, Ireland and Crown Dependencies region.  The ideal candidate will bring experience in business-to-business credit control, with ideas on how to strive for best practice, as well as being a self-starter with a hands-on, can-do attitude.

Responsibilities:

• Maintaining accurate records / Daily update of aging report (Debtor Report)
• Weekly reconciliation of aging report
• Maintain Client Contact list
• Provide detailed SOA / Sending payment reminder according to procedure
• Following up with internal & external clients by email or phone (as necessary)
• Investigating and resolving any irregularities or enquiries (internal and external)
• Liaising with operational teams
• Effective and timely completion of other activities as directed from time to time
• Build an effective relationship with all parts of the business, delivering a well-respected and efficient service for the Credit Operations process
• Assist with driving process optimization across the Credit Control Function

Qualifications

• Minimum 5 years of prior experience with Credit Control / Accounts Receivable process, with a focus on Business to Business collections.
• Understanding of multi-currency, working in a global environment.
• Knowledgeable in Oracle Netsuite is a plus.
• Strong Communication skills both written and verbal (Fluent in Business English)
• Open for midshift schedule (4pm to 1am Mondays to Fridays)
• Open for hybrid setup - 6x per month RTO.
• Experience in preparing reports for Senior Management Level Audience
• Detailed oriented with organisational and analytical skills
• Proactively takes ownership of work with a drive for results
• Ability to work independently
• Strong MS Office & Computer SkillS
• Strong Reconciliation skills
• High degree of Professionalism

Additional Information

• OUR COMMITMENT TO YOU AND THE ENVIRONMENT
• Sustainability is integral to our strategy and operations. Our sustainability depends on us building and 
• maintaining long-term relationships with all our stakeholders – including our employees, clients, and 
• local communities – while also reducing our impact on our natural environment.
• There is always more we can, and should do, to improve – whether in relation to our people, our 
• clients, our planet, or our governance. Our ongoing success as a business depends on our 
• sustainability and agility in a changing and challenging global landscape. We’re committed to fostering 
• an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion 
• steering committee.
• Our learning and development programmes and systems (including PowerU and MyCampus) enable 
• us to invest in growing our employees’ careers, while our hybrid working approach supports our 
• employees in achieving balance and flexibility while remaining connected to their colleagues. We 
• want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve 
• their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in 
• an environment where only 15% of all private equity and venture capital firms are gender balanced.
• We’re committed to growing relationships with our clients and supporting them in achieving their 
• objectives. We understand that our clients’ sustainability and success leads to our sustainability and 
• success. We’re emotionally invested in our clients right from the beginning.