Salesforce Administrator

Make your mark on the future of work and join Catalyst, a mission-driven organization advancing gender equity in workplaces around the world.

About Us

Since the 1960s, Catalyst has been at the forefront of making workplaces inclusive for all. We empower organizations to create systemic change through cutting-edge research, global communities, and actionable solutions. As workplaces evolve, we continue to meet the moment, helping companies navigate challenges and seize opportunities for progress.

 

Who We Are

Catalyst is a global organization with headquarters in New York and cohorts in Canada and Europe. Our agile workforce thrives on collaboration and delivers meaningful results from all over the world. Our mission inspires us every day: to make workplaces work for women. Because when workplaces work for women, they work for everyone. Guided by our core values — Respect, Collaboration, Accountability, and Impact — we create a culture where innovation thrives and meaningful change happens.

 

Who We Work With

Catalyst works with organizations around the world to create more inclusive, equitable workplaces. Our Supporter network spans 42 industries across 14 countries, representing 24 million employees worldwide.

 

Our Benefits

Our evolving benefits are designed to meet your needs at every stage of your live, ensuring you and your family are supported.

• Flexible work hours, hybrid NYC office, half-day Fridays
• Take time to recharge with a company-wide winter break in December.
• Benefit from generous paid time off—including your birthday!
• Access comprehensive benefits, from medical, dental, and vision coverage to supplemental insurance and backup childcare.
• Grow your skills with formal and informal learning opportunities, plus tuition reimbursement.
• Secure your financial future with a retirement plan, flexible spending accounts, and pre-tax commuter benefits.

How We Hire

At Catalyst, we follow a structured hiring process designed to ensure equity at every stage. All applications are reviewed by both a recruiter and the hiring manager, ensuring a thoughtful and human-centered approach.

Typical Hiring Process:

1. Recruiter Screening
2. Hiring Manager Interview
3. Team/Stakeholder Interview
4. Performance Task
5. Final Interview with an Executive

While the structure may vary slightly depending on the role, this is the general framework we follow. Most positions are filled within two months.

Performance Task Disclaimer:

As part of Catalyst’s standard interview process, candidates may be asked to complete a performance task. This task is designed solely to assess skills relevant to the role and is not used for any other purpose.

• Ownership: All ideas, strategies, and work product submitted remain the intellectual property of the candidate.
• Non-Use: Catalyst will not use, implement, or replicate any part of the submitted task for internal or external purposes, including strategic planning or execution.
• No Compensation: This task is a voluntary component of the interview process and is not compensated. Participation does not imply any employment relationship or obligation.
• Confidentiality: Submissions will be reviewed only by the hiring team and will not be shared beyond the scope of the interview process.

The Role

TITLE: Salesforce Administrator

• DEPARTMENT: Business Operations & Strategy 
• REPORTS TO: VP, Business Operations & Strategy  
• LOCATION: New York City (Hybrid – 2 days a week)   
• SALARY RANGE: $75,000 - $90,000 (Placement within this range is dependent upon experience and location)  

Summary Of Responsibilities:

We are seeking a hands-on Salesforce Administrator to lead the technical management, administration, and optimization of our Salesforce instance and connected revenue technology stack. This role is ideal for a resourceful, hands-on Salesforce expert who can ensure data integrity, operational efficiency, and user adoption, while managing integration with core business tools. 

The SF Admin will act as the organization’s Salesforce administrator and platform lead, balancing day-to-day system management with continuous improvement. This role will partner with an outsourced Salesforce consulting service for advanced development, while directly managing administration, reporting, automation, and training for staff across the organization. 

Essential Functions:

Salesforce Administration & Optimization 

• Serve as the product owner and primary Salesforce administrator, managing platform, integration project, users, security, roles, profiles, and permissions. 
• Configure and maintain objects, page layouts, record types, validation rules, and automation (flows, workflows, approval processes). 
• Maintain data quality through audits, duplication, and governance policies. 
• Contribute to HubSpot, Sales Navigator, Asana, Cvent, and other Salesforce-connected platform integrations. 

Process & System Efficiency 

• Identify and resolve system inefficiencies, ensuring scalable, repeatable processes. 
• Improve pipeline visibility, forecasting accuracy, and revenue reporting through Salesforce. 
• Partner with Finance and Operations teams to align data tracking with organizational goals. 
• Support staff adoption by providing training, documentation, and responsive support. 

Data & Reporting

• Deliver accurate forecasts and dashboards that provide actionable insights for senior leadership and the Board. 
• Translate business requirements into Salesforce functionality to support decision-making. 

Knowledge And Skills:

• Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience). 
• 3–5+ years of Salesforce administration experience, ideally in a nonprofit or revenue operations environment. 
• Salesforce Administrator certification required. 
• Advanced Salesforce certifications (Advanced Administrator, Platform App Builder, Revenue Cloud) (Preferred). 
• Proven ability to drive adoption and optimize Salesforce for measurable impact. 
• Experience managing vendor/consulting partners and collaborating across multiple departments. 
• Self-starter mindset with the ability to lead projects end-to-end while remaining a hands-on Salesforce administrator. 
• Advanced Salesforce configuration, reporting, and automation expertise. 
• Strong analytical skills and a data-driven approach to problem-solving. 
• Excellent communication, training, and change management abilities. 
• Familiarity with Nonprofit Success Pack (NPSP) is a plus. 
• Project management skills with the ability to balance multiple priorities. 
• Startup experience is a plus. 

Equal Employment Opportunity

Catalyst expressly prohibits any form of workplace harassment based on race and ethnicity, gender, gender identity or expression, sexual orientation, nationality, culture, religion, marital and family status, current unemployment status, physical and mental abilities, age, veteran status, genetics, or any other basis protected by federal, state, or local laws. Improper interference with the ability of Catalyst’s employees to perform their job duties may result in discipline up to and including discharge. 

Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to these protected categories. No potential candidates or employees will receive different treatment as relates to employment, including recruiting, hiring, placement, advancement, termination, layoff, rehire, transfer, leaves of absence, compensation, and training. Catalyst is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you require reasonable accommodation(s) to participate in the application or interview process, please contact jobs@catalyst.org 

Catalyst is an organization increasingly representative of the varied races and ethnicities, genders and sexual orientations, religious and political beliefs, and abilities that comprise our world. Catalyst focuses on attracting, retaining, and advancing diverse talent because it makes us more effective, high-performing, creative, and resilient. If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you. We encourage candidates from all backgrounds to apply.