UX Designer (Liverpool/Hybrid)

Company Description

Recently acquired by Believe, Sentric Music is in an exciting phase of significant growth into new markets. Sentric Music Group is a rapidly expanding music publishing company with 100+ employees based across our offices in Liverpool, London, Hamburg, Palma, New York and LA. The company handles copyright and royalty administration for a large client base consisting of songwriters, record labels and music catalogue owners. Our industry-challenging platform is transforming the traditional models for royalty collection and our client base is consistently growing. 

Believe is above all a passion for music, tech, and digital marketing, shared by over 1,900 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us a world leader in the digital distribution of music. 

Believe is a tribe of experts who successfully meet the challenges of the transformation of our music industry every day. It’s an adventure, a human adventure, and one that is propitious and stimulating for all of us. 

Finally, Believe is a story that began in 2005 and that we must continue to narrate, now, and with you. Believe's mission is to develop labels and artists in the most suitable way, at each stage of their career and development, in all local markets around the world, with respect, expertise, fairness and transparency.

Job Description

Ux Designer

Sentric Music Publishing are looking for a UX Designer to join our growing team to help us ensure we’re creating products that people love to use. 

The UX Designer will be responsible for designing solutions that support Sentric’s mission of delivering publishing tools that simplify the publishing process for creators, artists, and administrators. 

You will work in collaboration with the Head of Product and our team of Product Managers to develop tools and products that support a broad range of services including client onboarding, work registrations, royalties, sync, and more.  

This is a mid-level position and as such we’re seeking people with strong alignment to the desirable attributes listed and a portfolio to demonstrate the key skills needed to be effective. 

Responsibilities:

• Design Strategy: Establish, define, and be accountable for an overall design strategy for our products 
• Wireframing & Prototyping: Use modern tools (Figma, Vercel) to create functional prototypes for stakeholders and clients to assess in support of product discovery. Familiarity with Agentic AI is a plus. 
• Usability Testing: Evaluate and identify usability issues, gather client and stakeholder feedback, and iterate on feature sets. 
• Persona & Journey Mapping: Create and maintain detailed user personas that represent the broad range of clients we work with and user journey maps that outline their experiences. 
• Information Architecture: Design the structure of our products, including site maps and user flows, to ensure user-friendly navigation 
• User Research: Conduct client interviews, surveys, and competitor analysis to understand user needs, behaviours, and pain points. Music industry experience is a plus. 

Join us in building the technology foundation that helps musicians succeed. Together, we'll create infrastructure that's as reliable and inspiring as the music it supports.

We welcome applications from all backgrounds and celebrate the diversity that makes great teams.

We are unable to provide visa sponsorship for this role. However, candidates with existing visas that grant the right to work in the UK and do not require our sponsorship (e.g. spousal visa, settled status) are welcome to apply.

Qualifications

Key Skills :

• Visual design: Understanding typography, colour theory, and layout to create visually appealing interface 
• Collaboration: Working effectively with cross-functional teams, such as developers and product managers.  
• Problem-solving: Using a logical and creative approach to address user pain points and business goals.  
• Flexibility and adaptability: Being open to change and new technologies in a fast-paced environment.  
• 3 to 5 years experience in similar roles 
• We have two hearts at Believe - our People and our Artists. 
• Visual design: Understanding typography, colour theory, and layout to create visually appealing interface 
• Collaboration: Working effectively with cross-functional teams, such as developers and product managers.  
• Problem-solving: Using a logical and creative approach to address user pain points and business goals.  
• Flexibility and adaptability: Being open to change and new technologies in a fast-paced environment.  
• 3 to 5 years experience in similar roles 
• We have two hearts at Believe - our People and our Artists. 

Additional Information

Set The Tone With Us

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our employees with the best environment to thrive. 

Rock The Job

• Role based in Liverpool 
• Hybrid working 
• Private Health Care
• Pension plan
• 25 days annual leave, + 1 day for your birthday
• Life assurance and long-term disability cover  
• Access a digital mental health and well-being platform
• Tailor-made training and coaching program
• Enhanced sickness pay and maternity/paternity cover

Sing In Harmony

• Ambassador program: an employee volunteering initiative dedicated to all employees interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.

We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.