PVS Service Lead Product Manager

Would you like to be involved in bringing innovative products to market?

Do you want to be a part of a successful team?

Collaborate with others to build the best solutions for our business

Our Industrial & Energy Technology Business Segment provides industry-leading products and services that optimize the production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Working on large scale projects with cutting-edge technology, we constantly improve and innovate.

Partner with the best

As Service Lead Product Manager, you will demonstrate accountability for functional, business, and broad company objectives. In this role you will integrate and develop processes that meet business needs across the organization, be involved in long-term planning, manage complex issues within functional area of expertise, and contribute to the overall business strategy.

In this role, you will be responsible for:

• Expanding PVS products’ Service portfolio and lead initiatives to match the Business Objectives.
• Driving profitable growth within the Channel Partner Portfolio including the ASC (Authorized Service Center) network in collaboration with IET Channels team and the Pumps Global Sales team. To accomplish this responsibility, you will focus on:
• Providing guidance and prioritization to Service Engineering Team and Global Sales team in the successful implementation of the various services growth initiatives, including increasing Installed Base penetration, upgrades, digital services capabilities (i.e., iStore), training Program and other proactive services campaigns..
• Driving the assessment of PVS Fleet status, review the IBO model.
• Lead and accomplish initiatives to apply AI to Service needs (i.e., spare parts, pricing, stock volumes prediction).
• Collaborating with Sourcing and Project Management to develop contractors and suppliers’ network to reduce Service lead times as needed.
• Providing Leadership with data analysis and KPI’s to measure Service business metrics established by the management.

Fuel Your Passion

To be successful in this role you will have: 

• Bachelor’s degree from an accredited university or college.
• 3-5 years exposure to Centrifugal Pumps and Valves Service products and customers is strongly desired.
• Strong oral and written English language communication skills.

Desired Characteristics

• Heightened sense of teamwork and accountability.
• Strong interpersonal skills, with the ability to influence, communicate, build consensus, and lead cross-functional teams at different levels of a matrix organization.
• Hardworking with a positive, can-do attitude, and be willing and able to roll up your sleeves to get the goals accomplished.
• Ability to work across time zones to support regional activity, and flexibility to travel frequently as needed.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

·       Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working With Us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working For You

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.  Join us, and you can expect:
 

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits