Field Supervisor

Compensation: $24.00 - $27.00 / Hourly
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Position Summary:

Field Supervisors are responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constantly patrolling of the Terminal, Ramp, Cargo Area.

Specific Duties / Essential Job Functions: 

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks. 
• Ensure that shift schedules are complete (days off, vacations, etc.) a week in advance.
• Work with leadership to ensure all callouts are covered. 
• Accommodate increased / decreased client staffing requests. 
• Manage the No-Fault Attendance Policy 
• Represent ABM by participating in client briefings and communicating with Client representatives on a frequent basis regarding operations. 
• Manage daily employee lunches and breaks.
• Maintain daily shift report for managers.
• Perform basic administrative, payroll and Attendance functions (as required).
• Maintain communication with Account Managers to monitor and maintain optimum staffing levels.
• Effectively coach, counsel, and discipline employees. 
• Conduct Safety and Quality audits. 
• Work with Safety Quality Manager to ensure the safety, security, and quality of the operation.
• Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities. 
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities. 
• Miscellaneous duties as assigned.

Physical Demands:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The individual may be required to stand, walk, and/or drive for much of their work shift.
• Individual may be required to lift to 50 pounds or more for much of the work shift.

Work Environment:

The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment has a moderate noise level.

Specific Job Knowledge, Skill, and Ability: 

To perform this job successfully, an individual must be able to perform each essential duly satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Language Skills:

• Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.
• Ability to effectively present information and respond to questions from managers, clients, customers, and the public. Must also possess and utilize effective listening skills.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. 
• Ability to deal with problems involving several concrete variables in standardized situations.

General Company Requirements:

• Employee must comply with the Company's uniform and grooming standards and must always wear his or her SIDA badge/Airport ID.
• Employee must comply with all guidelines and policies set forth in the ABM Team Member National Handbook & the New York Supplemental Handbook.

License / Certificates:

• Valid 8 hours annual in-service training certificate 16 hours OJT certificate
• Valid State Driver License

Experience:

• Three years of Supervisor experience preferred.

Overall:

• Must be 21 years of age or older.
• Must have a Valid Driver's License
• Must submit to and pass a drug screen.
• Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable)

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.   ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers.  ABM does not accept unsolicited resumes.   For more information, visit www.ABM.com