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Senior Assistant Vice President-HR Business Partner -HR Business Partner

EXL.com

Office

South Africa

Full Time

Responsibilities
•    Collaborate with business leaders to deliver on our people strategy and ensure the implementation of innovative HR initiatives, as well as the rollout of new employee programs,
•    Partner with the HR Country Lead to define and drive key initiatives to enhance our employee engagement and experience,
•    Manage the HRBP team across a business unit, to ensure effective business support and quality delivery on our HR strategy,
•    Coach line managers to improve their understanding and adoption of the talent frameworks, and related tools,
•    Support and drive a high performance, diverse and inclusive culture, 
•    Serve as a trusted advisor, providing business leaders with professional, accurate, and timely support,
•    Collaborate as needed with Payroll, HR Shared Services, Legal and other internal teams to uphold high standards of professional and ethical conduct throughout the company,
•    Facilitate effective communication on all HR matters,
•    Represent EXL with professionalism and integrity, both internally and externally.

Required Skills/Experience
•    Effective leadership and influencing skills,
•    Ability to operate effectively, demonstrate agility in a fast-moving environment, and build strong relationships with key stakeholders,
•    Problem-solving skills with the ability to multi-task, and thrive in a dynamic environment,
•    Strong verbal and written communication skills,
•    A passion for continuous learning and always wanting to have an impact,
•    Understanding and knowledge of SA legislation to ensure business compliance,
•    Understanding of local Labour law
•   
 

  • Education Requirements
  •     Matric
  •     Bachelor's degree or HR related certification

Work Experience Requirements
•    Minimum of 10 years of HR experience, Essential BPO industry 
•    5+ years experience as a HR business partner.  
 

In alignment with the Employment Equity Act, preference will be given to applicants from historically underrepresented groups/ aligned with our EE targets

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

Senior Assistant Vice President-HR Business Partner -HR Business Partner

Office

South Africa

Full Time

October 15, 2025

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EXL

EXL.com

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