Account Executive - Healthcare - Sydney/Melbourne

We are at a defining moment in the evolution of healthcare—where the way the industry delivers care and supports patients is undergoing a profound transformation. The Healthcare Account Executive role places you at the heart of that change, where you will empower your customers to shape and equip the next generation of clinicians, administrators, and patients for a world that will look radically different from today.

Microsoft’s Healthcare account team focuses on empowering health providers, insurers, and diagnostics providers to achieve their strategic goals. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes, and driving revenue growth for Microsoft.

We’re looking for a Pathfinder—someone who is braver and bolder, with an entrepreneurial spirit, resourcefulness, and curiosity that drives innovation. The ideal candidate thrives in fast-paced environments, demonstrating speed and agility through decisive action and the ability to pivot quickly. They consistently put outcomes first, focusing on impact and execution. Resilience is key: we value individuals who never give up, push boundaries, and always find a way forward. Foundational to this mindset are a growth orientation, customer-centricity, diversity, inclusion, and alignment with One Microsoft values.

As a Healthcare Account Executive, you will have the opportunity to drive AI transformation in partnership with your customers, to achieve both Microsoft’s and customer business outcomes. Leveraging your multi-functional team across the breadth of the Microsoft solutions portfolio, you will engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace AI technologies. With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give you the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Responsibilities

• As the customer advocate, you will develop, take accountability, and oversee the execution of account plan(s) to meet Microsoft revenue targets and customer outcomes.
• You will engage with internal and external stakeholders on business planning, to promote mutually beneficial customer AI transformation strategies.
• You will orchestrate the full customer team across all areas of Microsoft to ensure focus on delivering customer outcomes and build trust.
• You will proactively develop an understanding of the customer’s business and industry priorities to drive new business opportunities, growth, and net new business, and advocate on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
• You will deliver Sales Excellence while leading, coaching, and orchestrating extended virtual teams across our solution areas to achieve growth in revenue and market share.
• Your leadership and mentorship will be crucial in driving your cross-functional team toward our goals, ensuring that everyone is aligned and motivated to perform at their best.
• You will build and maintain a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions.
• You will gain deeper insights and knowledge through direct engagement in your customers’ business and operations.

Qualifications

Minimum Qualifications

• 5+ years of experience in enterprise sales, account management, or business development in a customer-facing role within the technology or healthcare industry.
• Proven track record of developing and executing account plans that meet revenue goals and deliver measurable customer outcomes.
• Demonstrated ability to engage and influence a wide range of stakeholders across both internal teams and external customers.
• Experience orchestrating cross-functional teams to deliver value across the customer lifecycle.
• Experience engaging with C-level executives (e.g., CIO, CTO, CDO, Chief Medical Officer) and leading executive-level business planning discussions.

Preferred Qualifications

• Knowledge of the Healthcare industry and associated trends, business models, and partner ecosystems.
• Proven ability to deliver customer success through long-term engagement, advocacy, and proactive issue resolution.
• Experience leading extended virtual teams and navigating large matrixed organisations.
• Familiarity with Microsoft products, services, and partner ecosystem is a plus.
• Experience in the healthcare industry is a plus.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.