Systems Administrator

Description

Position Details:

• Job Title: Systems Administrator 
• Job Type: Full-time 
• Salary Range: $110,000 - $125,000 

Location: Hybrid, DC – Hybrid work arrangement with required onsite presence during core federal hours (Monday-Friday, 9:00 AM – 3:00 PM ET) and additional onsite coverage as mission dictates. 

Dynanet Corporation Overview:

Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company’s efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology – it’s a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future. 

About The Role:

The Systems Administrator supports the management, governance, and optimization of agency-wide systems, tools, and integrations. This role ensures the stability, security, and efficient use of the Agency’s enterprise systems by overseeing licensing, user administration, communication, and system governance. The Systems Administrator serves as a system owner, managing integrations, supporting updates, and maintaining alignment with the Agency’s IT security and governance policies. 

The ideal candidate combines strong technical administration experience with the ability to analyze utilization data, communicate system developments, and support continuous improvement of system performance and user experience. 

Roles & Responsibilities:

• Administer and track user licenses; automate portions of the license management process. 
• Govern system usage in compliance with the Agency and HHS IT and security policies. 
• Maintain user communications—announcing new features, planned downtimes, and updates. 
• Manage the system ticket queue and ensure timely resolution of user requests. 
• Support system integrations, updates, and security authorizations in coordination with IT teams. 
• Perform data analysis to track license utilization, system performance, and usage trends. 
• Maintain system documentation, configurations, and audit logs. 
• Collaborate with the Agency’s Tech leadership to enhance user experience and operational efficiency. 

Required Professional Skills:

• Familiarity with HHS-wide IT governance policies. 
• Experience automating administrative processes (e.g., using scripts or workflow tools). 
• Demonstrated experience with license and access management tools. 
• Strong understanding of system governance, configuration management, and IT security principles. 
• Experience supporting system integrations, updates, and maintenance. 
• Excellent communication and documentation skills with an ability to translate technical information into clear user guidance. 

Preferred Professional Skills:

• Experience with GitHub Enterprise and workflow automation preferred. 

Dynanet Team Requirements And Expectations:

• Possess Strong written and verbal communication skills. 
• Highly organized with an ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment. 
• Ability to interact in a professional and collaborative manner with fellow Dynanet Teammates and the clients, and business partners that we work with. 
• Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve. 
• Excellent judgment and creative problem-solving skills. 
• Respond to team member and client requests via email, MS teams, or other communication means during core business hours. 
• Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers. 

Education/Experience Requirements:

• Bachelor’s degree in IT, Computer Science, or related field. 
• 5+ years of system administration or IT operations experience. 
• Certifications such as CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or equivalent. 

Employee Benefits Overview:

• Industry Competitive Compensation 
• Medical and Dental Insurance 
• Paid Time Off/Holidays 
• 401(k) Retirement Plans with Matching 
• Remote Work* 
• Paid Training 
• Employee Referral Program 
• Employee Development Program

*Remote work flexibility available with required onsite presence during core federal hours and additional coverage as mission dictates for team facilitation, stakeholder meetings, and agile ceremonies.