Front Desk Receptionist
Dental Implants GPS.com
54k - 54k USD/year
Office
Tustin, CA
Full Time
Ready to Make a Difference? Join Our Fun, High-Energy Team at Dental Implants GPS!
At Dental Implants GPS, we’re more than a dental implant center—we’re a family passionate about transforming smiles and creating meaningful patient experiences. We’re looking for motivated, positive, and detail-oriented people who love working in a supportive, growth-focused environment. Whether you’re an experienced pro or new to the field, we’ll provide the training you need to succeed and shine!
Job Description:
Join Our Dental Practice and Enjoy a Competitive Compensation and Benefits Package
At Dental Implants GPS, we are committed to providing exceptional dental care to our patients while fostering a welcoming and professional environment. We are currently seeking a friendly and detail-oriented Front Desk Receptionist to join our team and ensure an outstanding patient experience from the moment they walk through our doors.
Job Details:
- Compensation: $24-$27 per hour
- Schedule: Full-time, Monday -Thursday, 6:45am-5:00pm
Our Benefits Include:
- Competitive Pay: $24 - $27 per hour
PTO Accrual
- Sick Time Accrual, with rollover.
Health Perks:
- Full benefits eligibility after 30 days (Medical/Dental/Vision).
- Add-ons like disability, or extra life insurance available!
- Plan for Your Future:
- 401(k) plan participation after 3 months with a 4% company contribution
- Stay Flexible: Access to HSA or FSA for medical expenses.
Paid Holidays
Responsibilities:
As our Front Desk Receptionist, your primary responsibilities will include:
- Warmly greeting patients, visitors, and vendors, creating a friendly and welcoming atmosphere.
- Checking patients in and out, collecting necessary information, and updating patient records accurately.
- Scheduling and confirming patient appointments using our dental software.
- Answering phone calls, responding to inquiries, and providing information about our dental services.
- Verifying insurance coverage and assisting patients in understanding their benefits.
- Handling patient check-in and check-out processes, including collecting payments, processing insurance claims, and providing receipts.
- Maintaining a tidy and organized front desk area, ensuring cleanliness and a professional appearance.
- Assisting with administrative tasks, such as filing, photocopying, and scanning documents.
- Collaborating with the dental team to ensure efficient patient flow and resolve any scheduling conflicts or issues.
- Following HIPAA guidelines and maintaining patient confidentiality at all times.
- Providing excellent customer service and addressing patient concerns or complaints in a professional and compassionate manner.
Qualifications:
- High school diploma or equivalent required; additional education in office administration or related field is a plus.
- Proven experience as a front desk receptionist or in a similar customer service role.
- Excellent verbal and written communication skills, with a professional and friendly phone etiquette.
- Strong organizational skills and attention to detail.
- Proficient in using dental practice management software is a plus.
- Knowledge of dental terminology and procedures is preferred but not required.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong problem-solving skills and the ability to remain calm and composed under pressure.
- Proficiency in using standard office equipment.
We look forward to welcoming you to the Dental Implants GPS team!