SVP of Product, Transaction Banking

We are hiring for this position out of our Toronto. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

About The Role:

The SVP, Transaction Banking plays a pivotal role in shaping the future of our business. Reporting directly to Peoples Groups’ Head of Product Management, and responsible for overseeing and optimizing our transaction banking services (payments and deposits) while supporting financial innovation across the organization. You will lead the strategy and management of solutions for fintechs and consumers, leveraging emerging technologies and market trends to enhance the organization’s strategic direction and competitiveness.

You will be instrumental in managing the institution’s financial health, driving business performance, and identifying new opportunities for growth. As a key member of the leadership team, you will work closely with internal stakeholders and external partners to ensure that our financial strategies align with both short-term goals and long-term objectives.

The ideal candidate will possess a deep understanding of financial markets, advanced management of payments and deposits products, and emerging financial technologies. You will be a visionary leader with the ability to navigate complex financial challenges, while fostering a culture of innovation and collaboration across the payments and deposits teams.

About You:

As the Senior Vice President of Transaction Banking, you will bring a wealth of experience and a forward-thinking mindset to the evolving landscape of payments and deposits. You have a proven track record of leadership in deposits and performance of the bank’s payments and deposits products across all client segments. You are a results-oriented individual with deep expertise in overseeing payments and deposit products, including business accounts, savings, GICs and payments solutions including EFT, bill payment, eTransfer, and credit card issuing and acquiring.  You thrive in a fast-paced and dynamic environment and have the ability to communicate a strategic vision and have consistently driven growth and optimized financial performance across complex organizations. You are known for your ability to anticipate market trends, proactively address financial challenges, and actively implement forward-looking solutions that align with organizational goals.

As a people leader at Peoples Group, you are strength-based, engagement-focused and performance-oriented.  People leaders understand themselves, their people, their subject matter, their outcomes and how their team's work contributes to the overall success of the organization. Your leadership fosters a culture of innovation, collaboration, continuous improvement, and operational excellence within your team.

About The Day To Day:

Strategic Leadership

• Define and execute the long-term vision and roadmap for payments and deposit products, including business accounts, savings, GICs and payments solutions including EFT, bill payment, Interac eTransfer, and credit card issuing and acquiring.
• Lead strategy to modernize the bank’s payments infrastructure in alignment with Payments Canada modernization efforts (e.g., RTR, etc).
• Serve as the board-facing leader with credibility to engage effectively with executive leadership and board members
• Act as a visible ambassador for Peoples, enhancing brand recognition through strategic social media engagement and public speaking.
• Maintain a best-in-class understanding of market trends, translating insights into actionable strategies that inform internal decision-making and external positioning.
• Champion the bank’s voice in the industry by contributing to thought leadership initiatives, including white papers, webinars, and media commentary.

Product Innovation

• Oversee the full product lifecycle from ideation to launch and optimization.
• Drive product profitability, pricing strategies, and customer experience enhancements.
• Monitor market trends, fintech partnerships, and emerging technologies to inform product development.

Risk Management Excellence

• Ensure risk management, and compliance with OSFI, FINTRAC, and Payments Canada regulations.
• Collaborate with Technology, Operations, and Risk to ensure robust and scalable product delivery.

Leadership & Talent Development:

• Lead and inspire a high-performing team of product strategists, fostering a culture of excellence and continuous improvement
• Provide training and development opportunities to enhance the skills and knowledge of team members
• Set performance goals and conduct regular performance evaluations
• Encourage collaboration and open communication within the team to drive innovation and efficiency
• Recognize and reward outstanding performance, promoting a positive and motivating work environment
• Develop succession plans to ensure continuity and stability within the department.
• Stay updated on industry best practices and incorporate them into team processes and workflows

About The Qualifications:

• Minimum of 20 years of experience in banking with deep expertise in payments and deposits products
• Proven track record of leading large-scale product transformations and digital initiatives with executive presence and thought leadership capabilities, representing the bank at industry conferences, panels and public forums
• Strong understand of Canadian regulatory frameworks and payments ecosystem
• Strong understanding of the Canadian Fintech ecosystem and market trends
• Exceptional leadership, communication, and stakeholder management skills
• Bachelor’s degree in Business, Finance or related field; MBA or equivalent preferred

About Us:

Peoples Group is a boutique financial institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 35 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience. Within the Group is Peoples Trust Company and Peoples Bank of Canada (collectively called “Peoples”).

Our culture here at Peoples Group is formed by our values: Trustworthy, Creative, Willing. We believe people don't choose a company to work for, they choose a company to join. We prioritize risk-based practices and procedures to remain risk intelligent and compliant. We value people, building relationships, and focusing on strengths; we execute with passion. 

About The Work Environment:

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 5:00pm with flexibility around start/end times.

 We are hiring for this position out of our Toronto office. Successful candidates who apply outside of this area will be expected to relocate and reside in a location that is within a commutable distance.

We Offer:

• A hybrid work environment, enabling you to balance your personal and professional life seamlessly. 
• Competitive salaries, profit sharing, RRSP matching and benefits from day one. 
• Generous paid time off to help achieve a healthy work-life balance. 
• A strengths-based approach, ensuring we work together more effectively. 
• A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.  

NOTE:  This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted. 

We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.