Analyst/Sr Analyst, Crew Strategy and Intelligence
American Airlines.com
Office
Dallas, TX, US
Full Time
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why You'Ll Love This Job
- This job is a member of the Crew Strategic Analysis Team within the Operations Planning & Performance division.
- Opportunities to solve impactful business problems by analyzing airline operations data, building business intelligence dashboards, developing statistical predictive models and creating PowerPoint presentations for executive leaders.
What You'Ll Do
- Works collaboratively with various teams across the crew domain (Crew Scheduling, Crew Planning, Flight, Inflight, Integrated Operations Center, etc.) to develop innovative and insightful solutions to improve crew performance.
- Develops presenatations and presents findings with recommendations to key stakeholders and senior management.
- Translates complex airline business rules and requirements into applied programming logic
- Designs datasets and implements automated workflows which contain historical flight data, crew member activity, scheduling decisions, and on-time performance into actionable reports, tools, and dashboards.
- Develops statistial predictive models on large-scale datasets using statistical modeling such as linear regression, logic regression, decision trees and other machine learning or data mining techniques.
- Performs advanced business analysis using SQL to develop prescriptive operational improvement plans and improves current programs, processes, and reports.
- Analyzes and develops requirements and provides documentation for IT projects
- Uses business acumen to identify and pursue new project opportunities resulting from ad-hoc analysis, research, and findings.
All You'Ll Need For Success
Minimum Qualifications- Education & Prior Job Experience
- Bachelor's Degree in Applied Statistics, Data Mining, Operations Research, Industrial Engineering, Applied Mathematics, Information Systems, Computer Science, Business Analytics or related quantitative field
- 3 years of related experience
- 1 year of experience with SQL querying and/or reporting or equivalent coursework
Preferred Qualifications- Education & Prior Job Experience
- Master's Degree in Applied Statistics, Data Mining, Operations Research, Industrial Engineering, Applied Mathematics, Information Systems, Computer Science, Business Analytics
- Programming experience with Python, Aviation experience, Credit scoring experience, Marketing analytics Experience
Skills, Licenses & Certifications
- Excellent project management and organizational skills, with attention to detail and ability to manage multiple projects on an ongoing basis
- Must be a self-starter and proactively engage in exploring opportunities for efficiencies in the Operations domain
- Must have experience with SQL, Python, and Tableau and/or Power BI
- Knowledge of data processing and manipulation in large database environments
- Experience with analytical cloud computing environments such as Azure Databricks or Snowflake
- Excellent quanitative and analytical skills with an aptitude for problem solving and statistics
- Ability to work effectively, meet deadlines, and shift priorities appropriately in a fast paced, dynamic work environment with great attention to detail
- Highly proficient in use of Microsoft Office software, including, Excel, Word, and PowerPoint
What You'Ll Get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free To Be Yourself At American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Analyst/Sr Analyst, Crew Strategy and Intelligence
Office
Dallas, TX, US
Full Time
October 15, 2025