Aprio Colombia - Dynatrace Observability Engineer

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio's Information Technology team and you will help clients maximize their opportunities.  Aprio is a progressive, fast-growing firm looking for a Aprio Colombia - Dynatrace Observability Engineer to design, implement, and manage end-to-end observability solutions using Dynatrace. This role will drive proactive monitoring, incident management, and performance optimization for critical applications and infrastructure. The engineer will work closely with application teams, operations, and developers to ensure service reliability, scalability, and performance.

Position Responsibiltiies

• Design, deploy, and manage Dynatrace solutions for application, infrastructure, and network monitoring across cloud and on-prem environments.
• Develop dashboards, service-level objectives (SLOs), synthetic monitors, and alert rules to support operational excellence.
• Integrate Dynatrace with ITSM tools (e.g., SolarWinds ITSM, ServiceNow), xMatters, and CI/CD pipelines.
• Collaborate with developers, site reliability engineers (SREs), and operations teams to instrument applications for observability and improve telemetry coverage.
• Analyze performance data and trends to identify and resolve bottlenecks, anomalies, and risks proactively.
• Participate in incident response by providing deep diagnostics and root cause analysis using Dynatrace.
• Maintain and enhance AI-based anomaly detection models and alerting configurations.
• Develop and document standards, guidelines, and best practices for observability and monitoring.
• Stay current on Dynatrace features and observability trends, recommending enhancements as needed.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 3+ years of experience in observability, monitoring, or SRE roles.
• Hands-on experience implementing and managing Dynatrace solutions (OneAgent, Davis AI, Synthetic Monitoring, Real User Monitoring).
• Strong understanding of cloud platforms (AWS, Azure, GCP) and hybrid environments.
• Experience with integration of monitoring tools with ITSM platforms and automation tools.
• Proficiency in writing dashboards, metrics queries, and building alerting workflows.
• Familiarity with networking, infrastructure components, microservices, and containerized environments (Kubernetes, Docker).
• Solid troubleshooting and performance analysis skills.

Preferred Qualifications

• Dynatrace certification (Associate, Professional, or Master level)
• Experience with additional observability tools (e.g., Splunk, Prometheus, Grafana, New Relic)
• Experience with scripting (Python, PowerShell, Bash) or automation frameworks (Ansible, Terraform)
• Knowledge of CI/CD pipelines and DevOps practices
• ITIL or SRE frameworks experience
• Key Competencies:
• Strong analytical and problem-solving skills
• Ability to communicate technical concepts to non-technical stakeholders
• Proactive, collaborative, and customer-focused
• Ability to work independently and as part of a global team

Why work for Aprio:Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm. What’s in it for you:- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience.  We call it the Aprio Way.  This shared mindset creates lasting relationships between team members and with clients.- A great team: Work with a high-energy, passionate, caring, and ambitious team of professionals in a collaborative culture.- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.- Competitive compensation: You will be rewarded with competitive compensation.

EQUAL OPPORTUNITY EMPLOYERAprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.