Global Partner Manager

Knowledge, Skills, and Abilities

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Establish/Maintain top level relationships with OEM Partner Management Peers

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Build rapport with Provider Partner leadership teams

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Build awareness of WWT capabilities and direction

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Deep understanding of partner tiering requirements, partner competency programs, and technical certification programs

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Ensuring we are tracking to goals and exceeding expectations

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Ability to work under uncertainty and incomplete data sets

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Strong organizational and communication skills (written, verbal, presentation)

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Strong project management skills with ability to simultaneously manage multiple projects.

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Strong relationship building skills

Travel Requirements

Estimated Amount of Time

Type Of Travel

Up to 40% of the time

Domestic Travel Only

People Management

Is this position an individual contributor or does it have direct reports?

☑  Individual Contributor

Level Of Autonomy

A statement which describes the level of independence for this position.

Work is accomplished with limited direction.  Determines and develops approach to solutions.  Work is evaluated upon completion to ensure objectives have been met.

Qualifications

Job Summary

Building on the foundation set as a Partner Manager, as a Global Partner Manager at World Wide Technology, you will extend your influence to a broader scope by refining and executing advanced partner strategies. This role involves a more active collaboration with diverse teams to ensure the alignment of partnership objectives with WWT's overall business goals. Responsibilities include managing detailed business plans, articulating partner needs and expectations, and leading quarterly business reviews to track strategic progress. You will drive deeper engagement across sales and engineering teams, oversee key performance indicators, and maintain consistent communication to ensure effective execution. Your contributions will also include enhancing training initiatives and coordinating communication strategies.

This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company and the employee occupying the position.

Job Responsibilities

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Collaborates continuously with the Global Engineering, Corporate Sales Organization, Business Development Operations, and Corporate Marketing teams

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Understands short/long term goals of Partner Strategy; analyze success/completion of each goal

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Understands and communicates overall requirements & expectations of Partner (KPI's, Metrics, Activities, etc.) to:

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Owns the Assurance of Scope and Direction of Partner Strategy Construction and provides continuous updates of business plans in collaboration with partners with input and approval from all internal and external stakeholders on goals, responsibilities, and quantitative measurements

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Plans and co-leads Quarterly Business Reviews and present results/progress on business plan objectives

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Drives, leads, and accounts engagement with sales and engineering and report on progress

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Drives and Tracks completion/action on specific tasks, from all roles (Field Engagement, Account Mapping Sessions, Regional Events)

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Owns the overall messaging to all parties -- understands and drives strategy in all meetings/communications

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Owns the enablement, education of program goals and plans, to all parties

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Tracks measurable numbers (revenue, costs, budgets, payments, distribution) -- communication/adjust as necessary

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Coordinates and host cadence calls for individual roles

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Coordinates and hosts cadence calls for overall internal/external teams -- with agenda, goals for each call

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Remains current on the latest technologies through participation in both internal and external training.

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Hosts and moderates online events (webinars, webcasts etc.)

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Coordinates with Business Development Operations on marketing plans/funds

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Develops an understanding of our competitive market positioning and WWT's go-to-market strategy

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Assists with onboarding and mentoring of new partner managers

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Creates best practices and associated content and present concepts to peers in team meetings

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Leads QBRs and report back to leadership on action items, progress, and areas for improvement

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Fosters team collaboration by posting and sharing relevant content in email and other team collaboration tools

Take lead role in executing against all required support services initiatives of the Partner Management Team including:

• WWT Sales Enablement
• Partner Business Plan
• Partner Field Sales Enablement

·   Qbrs

• Strategic Account Planning
• Channel Manager Relationship

·   Marketing Strategy

·   Brand Awareness