Senior Product Owner

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

You will work in the Digital & Customer Experience team alongside other Product Owners, UX/UI Designers and Content copy writers. This role directly enhances customer confidence and satisfaction by leading the design and delivery of solutions that simplify and enrich the retirement planning and transition experience. It ensures we meet our obligations while providing intuitive, accessible, and supportive digital touchpoints.

Your Responsibilities

• Lead the end-to-end delivery of the retirement project, ensuring alignment with business objectives and customer expectations. 
• Collaborate with cross-functional teams including IT, distribution and UX/UI designers to define and prioritise project requirements.
• Ensure timely delivery of key milestones by working alongside IT delivery and project managers.
• Ensure we deliver a seamless user experience that does not impact the user digital adoption.
• Communicate and preset regular updates on project progress, risks, and issues to stakeholders including executive leadership team.
• Conduct market research and user testing to inform product decisions and ensure a seamless user experience.
• Ensure the project adheres to best practices in security and compliance.

Your Capability and Experience

• Proven experience as a Digital Product Owner
• Proactive problem-solving abilities, using data and insights to develop strategies, make decisions, and influence senior stakeholders.
• Demonstrated leadership and management experience in driving digital initiatives.
• Exceptional communication and stakeholder management skills.
• Proven track record of delivering outcomes in an Agile environment.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Experience in financial services or wealth management industries
• Experience delivering projects that focuses on customer needs in particular segments
• Project management skills.
• Relevant postgraduate or tertiary qualifications.

What To Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Access to CFS Employer Super, which offers an expansive investment menu and flexible insurance solutions 
• Support with financial services, including discounts on home loans and daily bank accounts through our partnership with a leading financial institution
• Access to 24/7 confidential support covering safety, medical and mental health services  
• Exclusive discounts on retail, travel and entertainment
• Additional leave day to celebrate your birthday

Cfs Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential. 

Apply today and join us in helping Australians to achieve their financial freedom. 

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate; however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).