ESM ITAM Lead Consultant

Job Descriptions: ESM ITAM LEAD CONSULTANT SUMMARY: Consultant should be an experienced professional who can help the client and customers for creating a better understanding of their software environment. His job role & responsibilities includes the software asset management, the management of subscriptions, software portfolio management & governance and compliance management for managed products as well as customer relationship management to the business units. Responsibilities: • Administrating and consulting contracts in liaison with various stakeholders. • Review licenses and/or contracts to ensure that software is covered by the contract and properly documented • Coordinate and manage software usage regarding licensing, maintenance, upgrades, and utilization and renewal payments. • Responsible for compliance in license management for vendors and verifying invoicing to vendors. • Consult and support business units in their Software needs based on global hub & spoke setup- Manage responsible contracts • Identify new or decreasing demands and/or services and interact with demand pipeline management and contract management • Perform surveys on Software needs and customer satisfaction. Generate reports • Implement all the processes needed to manage all existing and future software licenses lifecycle. • Ensuring that processes and procedures are documented for all service contracts and are available for reference Key Competencies / Skills: • Exposure to ITSM and ITAM frameworks and tools