Delivery Director & Colombia Country Manager

We are
Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve

• Are you a fit?
• Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:
• Key Responsibilities

1. 1. Strategic Delivery Leadership● Client Partnership: Build and maintain strong relationships with C-level executives andkey decision-makers to align expectations with Wizeline’s global delivery strategy.● Operational Excellence: Oversee multiple programs and delivery teams to ensureconsistent quality, efficiency, and measurable business outcomes.● Governance & Frameworks: Define and implement delivery processes, policies, andcontrol mechanisms to enable coordinated execution and scalability across all teams.● Commercial Enablement: Partner with Sales and Solutions teams to shape Statementsof Work (SOWs), support renewals, and ensure profitable and technically soundengagements.● Risk Management: Anticipate delivery risks and activate cross-functional responses toresolve issues before they impact clients or teams.● Leadership Development: Coach and empower Delivery and Program Managers toincrease autonomy, performance, and leadership maturity.● Performance Metrics: Use data-driven metrics to track productivity, profitability, andclient satisfaction, driving strategic decisions and continuous improvement.● Strategic Alignment: Ensure local delivery practices are fully aligned with Wizeline’sglobal strategy to drive coherence and long-term value creation.
2. 2. Country Leadership - Colombia

• ● Center of Excellence: Position Wizeline Colombia as a center of excellence, internally
• and with Wizeline’s current and prospective customers, by building strategic
• relationships, championing services delivered from Colombia, and showcasing outcomes
• that reinforce our capability and value.
• ● Growth Planning: Lead cross-functional efforts to collaboratively develop and iteratively
• execute a multi-year growth plan, covering workforce expansion, service diversification,
• and profitability, aligning stakeholders across Recruiting, Workforce Planning, Delivery,
• and Sales; track progress, maintain effective collaboration rhythms, and promptly
• escalate and help resolve risks and dependencies.
• ● Customer Visits: Coordinate and host customer visits to the Colombia office, with
• support from Customer Marketing and local support functions, showcasing local talent,
• capabilities, and success stories to strengthen client relationships and reinforce Wizeline
• Colombia’s position as a center of excellence.
• ● Operational Efficiency: Oversee the efficiency of local operations and proactively
• identify and escalate blockers, risks, or opportunities for improvement across all teams,
• including support functions, while coordinating cross-functional improvements to resolve
• issues and drive performance.
• ● Culture & Innovation: Foster a culture of collaboration, innovation, and continuous
• learning across local teams; ensure site-wide adoption of best practices and delivery
• frameworks, promote knowledge sharing and consistency, and recognize behaviors that
• drive high-quality outcomes.
• ● Ecosystem Engagement & Employer Branding: Represent Wizeline with industry
• associations, universities, chambers, and government entities to build strategic
• relationships. Strengthen Wizeline’s brand in the Colombian tech ecosystem to attract
• and retain world-class talent.

Must-Have Skills

● Willingness to travel.
● Exceptional communicator.
● Fluent English speaker.
● 5+ years of experience with the role or similar roles
● Experience working with and leading dispersed cross-functional teams.
● Knowledge of software development processes in an agile environment.
● Experience in software development and product management.
● Experience managing strategic customer relationships.
● AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows
● Having a broad knowledge of project and program management methodologies.
● Understand the wider objectives of the customer, such as business and strategic goals.
● Ability to work with a wide range of individuals and personalities.
● Strong leadership and managerial skills with appropriate experience.
● Strong knowledge of budgeting, project financial management, and resource allocation
procedures.

What We Offer:

● A High-Impact Environment.
● Commitment to Professional Development.
● Flexible and Collaborative Culture.
● Global Opportunities.
● Vibrant Community.
● Total Rewards.

Find out more about our culture here.